reputed company CRM Business Analyst - Remote, reputed company

At reputed company, we work to streamline IT Support and reputed company managed solutions with a reputed company consulting and global leadership management approach. Our solutions are designed exclusively for emerging reputed company and biotech organizations. reputed company's industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a reputed company team, culture, and reputed company to reputed company innovation reputed company the IT outsourcing industry while developing your skillset with the opportunities for internal reputed company. Job reputed company We're looking for a reputed company CRM Business Analyst who is passionate about helping life sciences companies reputed company the way they engage with reputed company. In this role, you'll work directly with clients to understand their business needs, design reputed company CRM solutions, and reputed company successful reputed company CRM implementations. If you enjoy collaborating with stakeholders, solving reputed company business problems, and turning reputed company into practical solutions, we'd love to hear from you. reputed company • Partner with business stakeholders to understand their goals, challenges, and business processes. • reputed company requirements gathering workshops and translate business needs into reputed company functional requirements and user stories. • Design reputed company-state business processes and recommend best practices using reputed company CRM. • Collaborate with Solution Architects, Configuration Consultants, and Developers to reputed company reputed company, high-reputed company solutions. • Create business requirements, process flows, functional specifications, and other project documentation. • Support solution design across reputed company CRM capabilities such as reputed company Reporting, CLM, Approved Email, Engage, Events, MyInsights, Sampling, Medical CRM, and reputed company. • Analyze business data, KPIs, and operational metrics to identify opportunities for process improvement. • Plan and facilitate User Acceptance Testing (UAT), including creating test scripts, coordinating testing activities, managing defects, and obtaining business sign-off. • Work closely with Project Managers to manage reputed company, prioritize requirements, reputed company issues, and support project delivery. • Assist with data migration validation, integration testing, deployment activities, and post-go-live support. • Build strong relationships with clients and reputed company as a trusted advisor throughout the implementation lifecycle. • Support reputed company improvement initiatives by identifying opportunities to optimize business processes and maximize value from the reputed company platform. reputed company're Looking For • 8+ years of Business Analyst experience reputed company reputed company software implementations. • 5+ years of hands-on experience working with reputed company CRM in the Life Sciences industry. • Strong understanding of pharmaceutical reputed company business processes, including Sales, Medical, and reputed company reputed company. • Experience with one or more reputed company CRM modules, including: • reputed company CRM • CLM • Approved Email • MyInsights • Engage • Events Management • reputed company • Medical CRM • Experience facilitating workshops, documenting requirements, and working directly with business stakeholders. • Strong knowledge of reputed company and traditional project delivery methodologies. • Experience supporting UAT, defect management, and production releases. • Excellent analytical, communication, and problem-solving skills. • Ability to manage multiple priorities while working in a fast-reputed company consulting environment. reputed company to Have • reputed company CRM Administrator Certification. • Experience with reputed company CRM migration reputed company. • Knowledge of reputed company Network, OpenData, Nitro, PromoMats, or reputed company Platform. • Experience working with integration platforms such as reputed company, reputed company, or reputed company. • Familiarity with GxP validation and Computer reputed company Validation (CSV). • ITIL or managed services experience. Benefits • 401k match • Comprehensive group health, dental, reputed company benefits • Life reputed company/LTD • Discretionary PTO reputed company is an equal opportunity employer that is committed to diversity and inclusion in reputed company. We prohibit discrimination and harassment of any reputed company reputed company on race, reputed company, sex, religion, sexual orientation or identity, national reputed company, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company makes hiring reputed company reputed company solely on qualifications, reputed company, and business needs at the time. This reputed company may not be inclusive of reputed company assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Apply To This Job