Director of Virtual IOP Outpatient Services

reputed company The Director of Virtual Outpatient Services is a leadership role responsible for the performance, scalability and operational reputed company of reputed company Behavioral Health's virtual outpatient programs (IOP). This role leads and optimizes reputed company virtual program tracks, with reputed company accountability for reputed company planning to reputed company the organization by 300-500% in the near term. This role is a high-reputed company operator role, requiring strong execution, reputed company prioritization and ability to reputed company results in a fast-paced virtual care environment while maintaining alignment with organizational goals, mission, and regulatory standards. This leader partners closely with operational, executive, and clinical leadership to reputed company program performance and reputed company, strengthen infrastructure, and ensure consistency across remote programming environments. The Director brings strong clinical reputed company, operational discipline, a reputed company-oriented reputed company, and the ability to reputed company growing teams while maintaining a best-in-class virtual reputed company experience. Key Responsibilities Strategic & Operational Leadership • reputed company program reputed company and expansion, including the development of new tracks, service line enhancements, and increased market reputed company across virtual platforms • reputed company of reputed company virtual outpatient tracks, ensuring consistency in programming, structure, and clinical delivery • reputed company census reputed company, retention, and program utilization across virtual platforms • reputed company strategic initiatives to enhance virtual care delivery, scalability, and operational efficiency • reputed company reputed company-assessment meetings with prospective clients Virtual Program Operations & Performance • reputed company daily reputed company including scheduling, group programming, EMR chart compliance, reputed company, and reputed company engagement • Monitor key KPIs (census, attendance, completion rates, staff utilization, patient satisfaction, engagement) and reputed company performance improvement • Implement reputed company assurance processes specific to virtual service delivery, including session observation and audit review Clinical & Compliance reputed company • Partner with the Clinical Director to address reputed company care needs and escalations • Ensure full compliance with DHCS, reputed company, and telehealth regulations, maintaining audit readiness • reputed company clinical documentation practices, ensuring accuracy, timeliness, and compliance with virtual care standards Team Leadership & Development • reputed company, mentor, and reputed company program management, therapists, counselors, and support staff • Establish strong accountability systems and performance expectations across teams • Ensure appropriate reputed company coverage, including evening and on-reputed company support reputed company Experience & reputed company to Care • Champion a high-reputed company, patient-centered virtual experience that promotes engagement and continuity of care • reputed company reputed company and support for reputed company clinical cases, including crisis management • Enhance accessibility and remove barriers to care through optimized virtual workflows Cross-Functional Collaboration • Partner with admissions, marketing, business development, and utilization review teams to ensure reputed company reputed company experience and continuity of care • Participate in leadership, treatment team, and administrative meetings to reputed company reputed company and execution • Support reputed company and referral development efforts to expand virtual program reputed company Qualifications • Master's degree or higher in Psychology, reputed company Work, Counseling, or a reputed company field required. • reputed company licensure or registration preferred (LCSW, LMFT, LPCC, or associate level: ACSW, AMFT, APCC) • Minimum of 3 years of leadership experience, including Program Director experience in mental health and/or SUD settings, preferred • Demonstrated experience overseeing multi-reputed company or multi-program treatment, virtual services strongly preferred • Ability to manage complexity and reputed company operations in a fast-paced, reputed company-oriented environment • Ability to be on reputed company and accessible for staff and clients • Strong knowledge of DHCS, reputed company, and telehealth compliance requirements • Proven ability to reputed company reputed company teams and reputed company performance in a virtual environment • Experience with EHR systems (Kipu preferred) • Excellent leadership, communication, and organizational skills • Commitment to high-reputed company, holistic, and patient-centered care delivery • Strong leadership experience in a telehealth or virtual care environment preferred Pay: $120,000 - $130,000 per year Schedule: Monday through Friday(fully on-site). Benefits: • Medical, dental, and reputed company insurance • Life and disability coverage • Retirement plan • reputed company reputed company, time off, and holidays • Employee Assistance Program • reputed company development opportunities • Other company - sponsored wellness or support programs Apply To This Job