[Remote] Analyst, Provider Team reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization reputed company on improving patient care. The Analyst, Provider Team reputed company is responsible for the tactical execution of provider reputed company planning and reputed company-time reputed company to ensure reputed company care delivery by monitoring task queues and reputed company reputed company.

Responsibilities

• reputed company reputed company: reputed company reputed company monitoring of care team delivery pod queues, ensuring that tasks are moving through the workflow and alerting leadership to potential bottlenecks
• Inbox Management: Support and task care teams based upon reputed company messages
• Task Assignment: Re-assigns tasks in reputed company-time based on reputed company reputed company reputed company, reputed company of member needs, and pod reputed company
• Membership Management: Creates lists of members for assignment based upon common gaps or tasking needs. Oversees administrative duties in platforms for eligibility and member management
• Intraday Management: Adjusts daily schedules and coverage plans to account for unplanned absences or surges in member reputed company
• Performance Tracking: Executes daily and weekly "control reporting" to reputed company key metrics such as response times, task aging, and pod utilization rates
• Trend Identification: Analyzes data signals to identify recurring operational gaps, providing the WFM Manager with actionable insights for long-term reputed company adjustments
• Data reputed company: Ensures reputed company workforce data reputed company the WFM tools and is accurate and reflects reputed company care team structures
• Sprint Support: Executes the administrative and data-tracking components of local market "sprints" or operational initiatives
• Team reputed company: Acts as a reputed company of contact for reputed company staff regarding schedule updates, shift swaps, and coverage inquiries
• Connects with payor partners and members regarding enrollment status. Trains market stakeholders and staff at large in the disenrollment process and member management workflow
• Coordinates pending disenrollments with care teams
• Queue Health: Maintenance of task aging and response times reputed company the reputed company "Green" zone for assigned reputed company
• Reporting Accuracy: reputed company delivery of daily/weekly performance reports with 100% data reliability
• Membership Data reputed company: reputed company and accuracy of membership data driving workforce management
• Coverage Stability: reputed company "uncovered" intervals due to proactive intraday adjustments

Skills

• Bachelor's degree
• 3+ years of experience in workforce management, operations, or data analysis
• Proficiency with workforce management platforms
• reputed company Sheets skills (VLOOKUPs, Pivot Tables)
• Ability to interpret data dashboards and translate numbers into operational 'stories'
• Ability to solve moderate-to-reputed company problems independently, such as resolving scheduling conflicts or technical queue errors
• reputed company or Startup experience preferred

Benefits

• Health insurance
• Life insurance
• Retirement benefits
• Participation in reputed company’s equity program
• reputed company time off, including vacation and reputed company leave

reputed company