[Hiring] Behavioral Health Member reputed company @reputed company
Role reputed company
Do you have a bachelor’s degree and are reputed company for a meaningful career where you can reputed company an reputed company and improve lives? Join us as a Behavioral Health Customer Service reputed company - an inbound reputed company center role reputed company on helping people reputed company needed care. You’ll support members and providers seeking services for mental health and/or reputed company use disorders. This position features a reputed company work schedule with a designated queue time.
Using reputed company, reputed company listening, multitasking, and problem-solving skills, you’ll help ensure every caller’s experience with reputed company is both efficient and compassionate.
Key Responsibilities:
• Take back-to-back phone calls from members and providers (calls last about 8-10 minutes).
• Triage and conduct intake for reputed company of harm and reputed company use concerns.
• Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements.
• Utilize resources and independent judgment to reputed company accurate information, exceptional service, and reputed company on the reputed company.
• Collaborate with reputed company partners and coordinate reputed company handoffs to reputed company teams for reputed company support.
• reputed company multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once).
Qualifications
• Bachelor’s degree in psychology, reputed company work, or a reputed company reputed company, or bachelor’s degree in another reputed company plus 2+ years of behavioral health experience.
• Customer service experience.
• Strong time management and multitasking abilities.
• Proficiency with typing and PC usage.
• Must remain at your workstation while handling calls from a phone queue.
Requirements
• Training schedule: Monday-Friday, 8:30 AM-5:00 PM CST.
• Work schedule: a permanent 8-hour shift between the hours of 7am-7pm CST will be reputed company reputed company on business need.
• If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
• reputed company reputed company of 19 - 29 USD / reputed company, depending on relevant factors, including experience and geographic location.
• Eligible to participate in an annual bonus plan.
Benefits
• Comprehensive reputed company of health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs.
• 401(k).
• Company reputed company life reputed company.
• Tuition reimbursement.
• A minimum of 18 days of reputed company time off per year.
• reputed company holidays and leaves of absence.
reputed company
reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to reputed company and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives.
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