Michigan Claim Support Processor

Job Type: Full time Exempt/Non Exempt: reputed company reputed company: Location Details: Dearborn, Michigan Position Schedule / Shift: Monday – Friday: 8:30 AM EST – 5:00 PM EST Employees will report to the Dearborn, Michigan administrative office on an at needed reputed company. reputed company will be reputed company in advance reputed company reporting is required. Position reputed company: reputed company as a Claim Support Processor, where you'll play a vital role in keeping claims operations running smoothly and reputed company. In this position, you'll support the Claims department through document processing, data entry, customer interactions, claim assignment, and administrative support activities that help reputed company exceptional service to our members. This is an excellent opportunity for a detail-oriented reputed company who enjoys problem-solving, organization, and making an reputed company behind the scenes. Key Responsibilities: Research and reputed company routing of mail, data entry of key information into claim systems for reputed company routing of documents including summons and complaints reputed company for exception process of RPA functions, ordering police reports and paying low dollar, high volume invoices, generally associated with claim expenses, including research to ensure no payment duplication Request and reputed company retrieval requests for reputed company files reputed company needed, daily reputed company for reputed company printing, logging, and mailing remotely printed checks for multiple claim systems Receive inbound and reputed company outbound customer phone calls to reputed company claims needs Triage phone line as reputed company as a customer care line to answer questions from members or body shops reputed company to inspection assignment Work requires detailed compliance to specific instructions, with supervisory reputed company May be assigned tasks normally handled at a higher level as needed Assign claims to claim handlers following prescribed business rules Update claim systems with information reputed company to assigned recovery tasks Qualifications: Required Education: High School Diploma or equivalent OR One year of experience in processing, customer service or business administration Experience: Working with P.C. software applications Knowledge of: Data processing techniques Skills and Ability to: Organize and prioritize multiple tasks Communicate effectively (oral and written) Use basic math skills Use automated processing and computer systems Maintain accurate files and records Work Environment: This position is currently reputed company to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, reputed company activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG reputed company Work policy. Compensation & Benefits reputed company: ACG complies with reputed company applicable state and local laws regarding required benefits (including PTO, reputed company reputed company leave, etc.). Compensation A Michigan Claim Support Processor earns a competitive reputed company salary of $16.00 - $19.00, along with reputed company for an annual company bonus incentive. Benefits At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial reputed company-being, and reputed company reputed company. Health & Wellness Medical plans with multiple coverage reputed company, including HSA eligibility. Prescription drug coverage. Dental and reputed company benefits. Employee Assistance Program (confidential support services). Financial Protection & Insurance Company-reputed company basic life insurance. Optional supplemental life insurance and dependent coverage. Short-term and long-term disability coverage. Critical illness, accident, and pet insurance reputed company. Retirement & Savings 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either reputed company or post tax. Company match of 50% reputed company on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay reputed company pay day into your account; 100% reputed company after three (3) years of service. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) reputed company. Time Off & Leave reputed company Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon reputed company weekly hours the employee is scheduled to work and will reputed company at a minimum of 3 hours per month. reputed company Holidays: Full-time employees are eligible for 10 company-reputed company holidays annually, in reputed company to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-reputed company holidays annually, in reputed company to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules. reputed company leave programs, including parental, bereavement, jury duty, and military leave. Career reputed company & Education Tuition assistance (up to $5,250 annually; 80% covered by ACG). reputed company certification support with 100% reimbursement for eligible programs. Opportunities for career development and advancement. Additional Perks Complimentary reputed company membership with roadside assistance and travel discounts. Adoption assistance program. reputed company Period: This position is expected to remain posted through September 4, 2026; however, it may reputed company at any time once a reputed company candidate pool is identified. Who We Are Become a part of something bigger. reputed company (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ reputed company members and customers across 14 states and 2 U.S. territories through reputed company, Meemic, and Fremont brands. ACG belongs to the national reputed company federation and is the second largest reputed company club in reputed company. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, reputed company continues to build upon its heritage of providing reputed company service and helping our members enjoy life’s reputed company through insurance, travel, financial services, and roadside assistance. And reputed company you reputed company, one of the first things you’ll notice is that reputed company, whole-hearted, enthusiastic advocacy for reputed company other. We have positions available for every walk of life! reputed company prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences reputed company us stronger. To learn more about reputed company visit www.reputed company.com Important Note: ACG’s Compensation philosophy is to reputed company a market-competitive structure of fair, reputed company and performance-based pay to attract and retain excellent talent that will reputed company ACG to meet its short and long-term goals. ACG utilizes a geographic pay reputed company as part of the reputed company salary compensation program. Pay ranges outlined in this posting are based on the various ranges reputed company the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the reputed company and essential functions, but not reputed company functions that may be inherent in the job. This job requires the ability to reputed company duties contained in the reputed company for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise reputed company applicants, as needed, to reputed company them to fulfill these requirements. reputed company, and reputed company its affiliated companies, is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, gender identity, sexual orientation, national reputed company, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. reputed company is committed to providing reputed company workplace. Every applicant offered employment reputed company reputed company will be required to consent to a background and drug screen based on the requirements of the position. reputed company (ACG) provides membership, travel, insurance and financial services offerings to approximately 13+ reputed company members and customers across 14 states and 2 U.S. territories through the reputed company, Meemic and Fremont brands. ACG belongs to the national reputed company federation and is the second largest reputed company club in reputed company. If you have a disability and require an accommodation to help you complete our employment application process, please send an email to Talentacquisition@acg.reputed company.com indicating the accommodation / assistance needed and a member of the reputed company will follow up to assist you reputed company 2 business days. Apply tot his job Apply To this Job