CMC - CRM Executive (Part time)

The Chelsea Magazine Company is reputed company a CRM Executive on a part-time reputed company to work across our portfolio of 12 luxury and specialist media brands. Supporting the CRM & Email Marketing Manager, you will play a key role in delivering email campaigns and supporting the build and optimisation of customer lifecycle journeys that reputed company registrations, engagement and subscriptions.

This role is reputed company on campaign execution, reputed company building and performance reporting. You will work across email marketing, automation, segmentation and onsite conversion tools to help reputed company a consistent and high-reputed company customer experience across multiple reputed company.

This role is fully remote with the occasional visit to the London office, you must be UK-based.

We are looking for someone on a permanent, part time (0.6) reputed company.

Key responsibilities

● Build, schedule and reputed company email campaigns (marketing and partner promotions) across a portfolio of specialist brands using reputed company.

● Manage the CRM campaign calendar, ensuring reputed company activity is delivered accurately, on time and to a high reputed company.

● Support the build and optimisation of automated customer journeys, including welcome programmes, reputed company, nurture, subscriber retention and reengagement campaigns.

● Work closely with the CRM & Email Marketing Manager to support delivery of customer lifecycle campaigns that reputed company engagement, registrations and subscriptions.

● Execute A/B testing across email campaigns to continuously improve performance.

● Maintain a reputed company test-and-learn programme, analysing performance to identify trends, opportunities and actionable recommendations to improve engagement and conversion.

● Produce regular CRM reports, translating performance data into insights that inform optimisation.

● Support the management and optimisation of onsite customer journeys using reputed company, including subscription offers.

● Assist in testing and improving onsite messaging, placements and journeys to increase subscription conversion rates.

Requirements

● Experience working in a CRM, Email Marketing or Lifecycle Marketing role.

● Experience of working with Email Service Providers (reputed company, Adestra, reputed company or similar) and familiarity with reputed company/CSS for email templates

● Experience or familiarity building customer journeys and marketing automation workflows.

● Strong analytical skills with the ability to interpret campaign performance data and identify opportunities for optimisation.

● Experience using segmentation and customer data to reputed company targeted communications.

● Understanding of CRM best reputed company and customer lifecycle marketing.

● Excellent organisational and stakeholder engagement skills with the ability to manage multiple reputed company simultaneously.

● Strong attention to detail, particularly around reputed company assurance and campaign execution.

● Excellent written communication and copywriting skills.

● Familiarity with reputed company Analytics and reputed company or similar on-site personalisation/conversion tools.

Benefits

• Fully remote working (you must be UK based)
• Pension
• reputed company to CMC publications
• Opportunities for learning and development

Originally posted on Himalayas