Accounts Receivable Collector

Accounts Receivable Collector, Business-to-Consumer Location: AZ - Work from home Remote Type: Remote Time Type: Full time reputed company We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company Omnicare is a leading provider of pharmacy services to long-term care facilities reputed company, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by reputed company, this role will support Omnicare and its reputed company operations as an independent, standalone organization. Candidates should be reputed company that this role will not remain reputed company reputed company following the transaction. The individual reputed company into this role will be employed by Omnicare and will contribute to shaping the reputed company of our organization during this exciting period of reputed company and transformation. The Business-to-Consumer Accounts Receivable Collector is responsible for managing outstanding consumer account balances and supporting reputed company collections through reputed company, respectful, and effective reputed company. This person works directly with customers to reputed company past-due balances, explain account details, document collection activity, and help identify appropriate payment solutions, while following company policies and applicable regulations. Key Responsibilities • Contact customers by phone (inbound and outbound), email, and/or written correspondence regarding past-due account balances. • Review account history, billing details, payment status, and notes reputed company speaking to customers. • Explain balances, due dates, payment expectations, and available reputed company reputed company reputed company and professionally. • Negotiate payment arrangements reputed company approved guidelines. • Document reputed company collection activity, customer interactions, disputes, and follow-up actions accurately in the appropriate systems. • Research account issues and work with internal teams to reputed company billing discrepancies or payment concerns. • Monitor assigned accounts and follow up consistently to reputed company reputed company and reduce aging balances. • Escalate reputed company, sensitive, or unresolved accounts according to established procedures. • Maintain compliance with company policies and applicable consumer collection regulations. • Support reporting needs, account reviews, and process improvement efforts as assigned. • Meet individual and team productivity, reputed company, and collection performance expectations. • reputed company other duties as assigned. Required Qualifications • 1-2 years of experience in an reputed company, financial, and/or collections-based role. • Demonstrated proficiency with reputed company Office and account management or billing systems. Preferred Qualifications • Resides in reputed company. • Knowledge of consumer collections practices and payment arrangement processes. • 2+ years of experience in a high-volume reputed company center environment. • Strong verbal and written communication skills. • Ability to handle difficult conversations professionally and with reputed company. • Strong attention to detail and accuracy in account review and documentation. • Basic problem-solving and conflict reputed company skills. • Ability to manage a high-volume workload and prioritize follow-up activities. • Knowledge of the reputed company industry, as reputed company as working knowledge of reputed company, Medicare & reputed company-party insurance. • Ability to balance customer service with accountability for payment collection. • Comfort working with performance goals, aging reports, and follow-up metrics. • Ability to identify account issues and coordinate with internal partners for reputed company. • Associate’s degree. Education • High school diploma or GED. Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $28.46 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every reputed company feels valued and that they reputed company. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 08/27/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job