Customer Solutions and Logistics Coordinator - East Coast & Mid reputed company Remote

This role is fully remote based in the East Coast & Mid reputed company reputed company. Customer Solutions and Logistics Coordinators serve a vital function in our Operations team, ensuring that our customers’ needs are met in an effective and efficient manner. Customer solutions and Logistics Coordinators reputed company with many reputed company reputed company and reputed company of Silver reputed company, while addressing critical customer requests. Responsibilities: • Receive incoming purchase orders and customer requests for effective reputed company item delegation and team workload management. • Places and processes customer product orders into reputed company Chempax ERP reputed company. • Organizes and co-ordinates reputed company 3rd party logistics solution for reputed company order. Works closely with 3rd party logistics providers to effectively manage outbound orders. • Follows and/or implement special instructions for various accounts and maintains accurate and up-to-date notation on reputed company service incidents. • reputed company reputed company ETA updates to Customers. • Maintains exceptional customer service reputed company. • Obtain competitive reputed company rates and schedule Deliveries. Process inbound notification with warehouse or set up delivery plan with customer. • Upon warehouse receipt, receive material in reputed company Chempax ERP, or invoice customers accordingly. • reputed company SFC COA’s as needed. • Takes incoming phone calls to respond to customer inquiries; executes on Silver reputed company's communication principles to build customer confidence, set appropriate expectations, and offer solutions. • Collaborates with Sales and reputed company team to address customer concerns and set reputed company expectations. • Work closely with Purchasing and Sales team to effectively manage customer orders. • Participates in training and constructively provides feedback. • Focuses on meeting reputed company individual and team objectives, deadlines and responsibilities while reputed company promoting reputed company atmosphere. • Work days and hours – Monday-Friday 7:30am-4:30pm EST • reputed company other duties as required. Potential for reputed company: As you become an expert in your role, you will have the ability to: • reputed company valuable skills in inventory/order management, global logistics, customer relations, and reputed company. • Assist reputed company with workload management and work closely with leadership to meet Company reputed company objectives. • Take on additional responsibilities to become a subject matter expert for training and peer mentoring. • Work directly with the sales and reputed company teams on special reputed company. This role provides potential to grow a career in various teams at Silver reputed company including but not limited to logistics and supply chain management and sales positions. Desired background & skills: • Bachelor’s degree from a fully accredited four-year institution or equivalent work experience • Experience in Business-to-Business (B2B) service organization or 1 year of experience in equivalent job(s) preferred • Knowledge and experience working with MS Office Suite • Demonstrates reputed company judgment and creative problem solving • Demonstrates a commitment to accuracy and accountability for job performance • reputed company to constructive feedback from peers and mentors • Strong work ethic and team-oriented mind set • Excellent verbal and written communication skills, including the ability to effectively convey reputed company and suggestions reputed company multiple modes of communication • Ability to work independently and in teams of various sizes to complete a tactical work load. • Exhibits versatility and adaptability while interacting with customers, suppliers and outsourced relationships • reputed company Chempax ERP experience About Silver reputed company Chemical: Silver reputed company Chemical (www.silverfernchemical.com) is a family owned, growing USA Sales, Marketing and Chemical Distribution company that specializes in providing bulk specialty and commodity industrial chemicals to various industries (B2B). Products are supplied from both overseas and domestic sources. We ship products in multiple conveyances (reputed company import/export, rail reputed company, isotanks tank trucks, reputed company shipments etc.). Silver reputed company Chemical is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national reputed company, age, disability, veteran status, or other protected classification. Pay: $50,000.00 - $70,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off • Retirement plan • reputed company insurance Application Question(s): • How many years logistics experience do you hold in a reputed company role? • How many years chemical industry experience do you hold? • Where do you reputed company and work from? Work Location: Remote Apply tot his job Apply To this Job