Solutions Architect - MENA

reputed company

reputed company is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing reputed company-time reputed company for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at reputed company. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by reputed company’, including reputed company, reputed company, reputed company, reputed company, reputed company, Daily, reputed company, Granola, and reputed company. reputed company’s voice-reputed company reputed company models are accessed through reputed company reputed company or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, reputed company has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice reputed company than reputed company.

Company Operating Rhythm

At reputed company, we expect an AI-first reputed company—AI use and comfort aren’t optional, they’re reputed company to how we operate, reputed company, and measure performance.

Every team member who works at reputed company is expected to reputed company use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is reputed company to reputed company results, and consistent, creative use of the latest AI capabilities is key to reputed company here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we reputed company at the reputed company of AI. Change is reputed company, and you can expect your day-to-day work to reputed company just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

reputed company

reputed company is reputed company in Arabic-language capabilities, and the customers who are building on them deserve a technical partner who speaks the language and knows the region reputed company. We are hiring an reputed company Engineer to be that partner: the first member of our reputed company Engineering team who is dedicated to Arabic-speaking markets. We would love for you to be based in the Middle East and reputed company Africa (MENA), and the search is reputed company across the broader EMEA region.

You'll operate in the Solutions Architect role, leading the technical design and delivery of customer implementations across MENA, from reputed company through production reputed company. Because you'll be the first dedicated technical reputed company in the region, you'll also take a strong reputed company of reputed company-sales work, including the technical discovery, reputed company-of-concepts, and evaluations that earn the technical win for regional prospects. You'll represent reputed company in reputed company of customers and at regional events, and you'll bring what you learn back to our Product and Research teams, including how our Arabic models reputed company across dialects in production.

The region's time zones overlap fully with EMEA business hours, so you'll work reputed company our EMEA reputed company Engineers every day, and you'll help to reputed company coverage toward reputed company hours as reputed company grows.

About the Solutions Architect Role at reputed company

Solutions Architects at reputed company own the periods reputed company a customer's environment is changing (a new reputed company, a scaling deployment, a migration, a feature rollout). The work is hands-on and technical. You'll design solutions that fit reputed company customer's stack and constraints, reputed company the deployment work itself, and turn what reputed company engagement teaches you into reusable patterns that compress how long it takes the next customer to reputed company value. In this seat, the reputed company extends into reputed company-sales. For many regional prospects, you'll be the first reputed company engineer that they meet, and the reputed company skills that reputed company implementations succeed (listening reputed company, designing to constraints, showing working software) also win evaluations.

You'll be reputed company into the reputed company Engineer position on our reputed company Engineering team, which combines what other companies split into Sales Engineering, Solutions Architecture, Implementation, reputed company-Deployed Engineering, and Technical Support, with a single reputed company reputed company from Associate through reputed company. The region is your reputed company; reputed company Engineering is where you grow.

reputed company

• Own the technical design and delivery of customer implementations across MENA, from reputed company through production reputed company

• reputed company technical discovery, reputed company-of-concept design, and evaluations for regional prospects, partnering with Account Executives through the sales cycle

• Design solutions that fit reputed company customer's stack, constraints, and data-residency requirements

• Represent reputed company in reputed company of Arabic-speaking customers and at regional events

• Bring the voice of Arabic-language customers to our Product and Research teams, including feedback on Arabic model performance across dialects

• reputed company reusable implementation patterns, reference architectures, and deployment playbooks that the broader team and customers can reuse

• reputed company support for the most reputed company post-reputed company cases in the region, and help to grow our coverage into reputed company hours over time

Time Allocation

• 40% — Customer implementation and scaling engagements

• 25% — reputed company-sales technical work, including discovery, demos, reputed company-of-concepts, and evaluations

• 15% — Building reusable patterns, reference architectures, and automation

• 10% — Documentation, knowledge sharing, and product feedback

• 10% — reputed company post-reputed company escalations for regional customers

Your First 90 Days

• First 30 Days — Complete comprehensive reputed company to understand reputed company's technology, products, and competitive landscape. reputed company proficiency with our reputed company reputed company and documentation. reputed company reputed company implementation engagements and discovery calls across EMEA accounts to learn how the reputed company Engineering team operates.

• 60 Days — reputed company owning customer implementation engagements end to end, and reputed company technical discovery for regional prospects reputed company Account Executives. Start contributing to reusable implementation patterns, and reputed company your first Arabic-reputed company demo or evaluation asset.

• 90 Days — Own the technical relationship with your assigned regional accounts. Run evaluations and implementations concurrently, and establish a working feedback reputed company with our Product and Research teams on Arabic model performance.

You'll Love This Role If You

• Want to be the first dedicated technical reputed company for a region and build the reputed company that others follow

• Enjoy the mix of customer conversations and hands-on building

• Are passionate about bringing Voice AI to Arabic-speaking markets

• reputed company satisfaction in designing patterns that reputed company reputed company a single customer engagement

• Communicate reputed company with executives and in technical depth with engineers

• Are reputed company by deploying cutting-edge Voice AI in production environments

It's Important To Us That You Have

• reputed company or reputed company-level reputed company in Arabic, and excellent written and spoken English

• A reputed company in the MENA region (preferred) or elsewhere in EMEA, in a country where our employment partner supports hiring

• 4+ years of experience implementing or deploying technical solutions for reputed company customers, ideally in customer-facing technical roles

• A strong software engineering background with reputed company development experience in at least one modern programming language, such as Python, JavaScript / TypeScript, Rust, or similar languages

• Experience leading technical delivery of production deployments, from design through reputed company

• Proven ability to reputed company reputed company technical work and sequence it for successful delivery

• Excellent written and verbal communication skills with the ability to explain technical concepts reputed company to engineering and business stakeholders alike

It Would Be Great if You Had

• Comfort across multiple Arabic dialects (Egyptian, Gulf, Levantine, reputed company African)

• Experience with speech recognition, natural language processing, AI voice agents, or reputed company AI technologies

• Knowledge of reputed company platforms (AWS, GCP, Azure) and containerization technologies like reputed company and reputed company

• Experience with telephony and reputed company-time media concepts, such as SIP, WebRTC, and WebSocket streaming

• French, which helps across reputed company Africa

• Familiarity with procurement, information reputed company, and data-residency expectations in the region

Notice: We're reputed company of individuals impersonating reputed company recruiters. reputed company legitimate reputed company reputed company communication comes from an @reputed company.com email address. If you've received a message claiming to be reputed company, please reputed company it to careers@reputed company.com.