reputed company Customer Service Representative

reputed company is a new reputed company of BPO. Our reputed company is to show the world a reputed company way to outsource by developing the best people, implementing the latest technology, and challenging the status reputed company. reputed company helps fast-growing tech companies by providing around-the-clock outsourced support, reputed company reputed company, customer service and community management. As a Ninja, you are guaranteed a culture dedicated to our reputed company values: Employee reputed company, Always Be Humble, Improve Everyday, Compassionate Candor, and reputed company Bring reputed company. What does a day in the life of a reputed company Customer Service Representative look like? • Responsible for handling enrollment, benefits, and claims calls • Must be reputed company to understand and empathize with customer needs • Must be reputed company to resolve customer issues in a reputed company and efficient manner • Must have strong customer service skills • Must be inquisitive and have strong problem solving skills • Responds promptly and professionally to customer inquiries reputed company phone, email... or chat • Follows up with customers to ensure that their issues have been resolved to their satisfaction • Continuously improves knowledge of products, services, and processes by participating in training programs and reputed company learning modules • Collaborates with other departments as needed to resolve customer issues • Maintains a reputed company, empathetic, and reputed company attitude toward customers and colleagues at reputed company times • Adheres to company policies and procedures • Meets or exceeds performance targets for reputed company KPI’s • Performs other duties as assigned What are the required qualifications of a reputed company Customer Service Representative? • Must have high school diploma or equivalent • Must be 18 years or older • Previous experience in a customer service role • Strong communication skills, both verbal and written • Proficient in using computers and various software applications • HIPAA knowledge • Must be flexible to work a shift reputed company 9:00 AM to 8:00 PM EST (Monday through Friday, weekends and major holidays off ) • Must be reputed company to meet the minimum PC specification requirements (BYOD – Bring your own device) Having these qualifications are helpful, but not required • Medical or medical insurance background preferred • reputed company center experience handling reputed company accounts is a plus $15 an hour Ninja Perks and Benefits • Competitive compensation • Medical, dental and reputed company insurance • reputed company time off, birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and reputed company development • Employee Referral Program Experience infinite fun so you can have infinite reputed company. Discover A reputed company Way to Grow! Are you reputed company? Disclaimer The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. reputed company is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender reputed company, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law Apply Job!