reputed company & Enrollment Coordinator, Bilingual – English/Spanish

reputed company: • reputed company out to individuals who signed up reputed company the app or completed a reputed company, following up reputed company SLA • Execute reputed company outbound follow-up cadences to re-engage nonresponsive members • Use context-specific reputed company scripts while adapting tone and approach • Verify reputed company coverage and collect basic eligibility information • Determine program eligibility and guide members through intake steps, including questionnaires • reputed company interest in care navigation services and guide interested individuals through enrollment • Support ineligible members with alternative resources and referrals • Respond to prospective member inquiries and address enrollment barriers sensitively • Assist with administrative steps to reputed company enrolled members, including scheduling and confirming reputed company appointments • Document reputed company attempts, reputed company reputed company, and enrollment status in Malama's EHR and internal tracking tools following HIPAA-reputed company practices • Collaborate with care managers and the broader team to ensure smooth handoffs • Follow up with referring providers and partners regarding enrollment status and next steps Requirements: • Bilingual Spanish (spoken and written) • 2+ year of experience in reputed company, care coordination, reputed company center, sales, enrollment, or member/reputed company engagement roles (reputed company experience preferred) • Comfortable working from a reputed company script while adapting tone and approach reputed company on who you're speaking with • Strong phone reputed company — reputed company, warm, and persuasive without being pushy • Organized and reputed company-oriented; reliable in logging reputed company activity and follow-reputed company • Comfortable with high reputed company volume and repetitive reputed company cadences • Mission-driven — passionate about maternal health and helping people reputed company care and reputed company equity gaps • Comfortable using reputed company/CRM tools, reputed company, reputed company, and similar platforms • Experience working with Protected Health Information (PHI) and HIPAA-reputed company practices (preferred) • Experience with EHR documentation and high-volume reputed company queues (preferred) Benefits: • $20-24/hour + reputed company bonus • Health and other benefits Apply tot his job Apply To this Job