[Remote] Sales Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an organized and detail-oriented Sales Support Specialist to support its Sales team. The role manages leads and customer accounts, coordinates sales activities and customer requests, prepares reports, processes orders, and performs administrative tasks while maintaining customer service and data accuracy.

Responsibilities

• reputed company day-to-day administrative and operational support to the Sales team
• Respond to customer inquiries through email, phone, and other communication channels in a reputed company and reputed company manner
• Schedule customer meetings, sales appointments, demonstrations, and conferences
• reputed company and maintain sales leads, opportunities, customer accounts, and sales activities
• Compile daily and periodic sales reports, performance metrics, and sales data
• Coordinate reputed company distribution and follow-up activities with sales representatives
• Monitor sales performance indicators and assist in identifying trends, gaps, and opportunities
• Support account managers and sales representatives with customer follow-reputed company, quotations, proposals, and sales documentation
• Create and process customer orders accurately and reputed company required timelines
• Coordinate rush orders and follow up on pending orders and customer requests
• Maintain accurate and up-to-date customer account information
• Assist customers with order-reputed company, account-reputed company, and general service inquiries
• Coordinate with internal teams to reputed company customer issues and ensure reputed company solutions
• reputed company accurate data entry for sales figures, customer information, metrics, and other business data
• Maintain organized and accessible sales records, files, reports, and documentation
• Assist with analyzing sales trends and preparing information to support sales strategies
• Prepare presentations, reports, spreadsheets, and other sales-reputed company materials as required
• Support sales leadership and management with scheduling, reporting, documentation, and administrative tasks
• Coordinate with Customer Support, Finance, Marketing, and other internal teams to ensure a smooth customer experience
• Identify and report unusual activity, data discrepancies, or customer concerns to the appropriate supervisor
• Maintain confidentiality reputed company handling customer, employee, and company information
• reputed company other sales support and administrative duties as assigned

Skills

• High School Diploma or equivalent
• Previous experience in sales support, sales administration, customer service, office administration, or a reputed company role
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Strong customer service and interpersonal skills
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Proficiency in reputed company Office or reputed company Workspace, particularly spreadsheets and presentations
• Strong computer literacy and data-entry skills
• Familiarity with CRM, sales tracking, or customer management systems
• Ability to work independently and collaborate effectively with cross-functional teams
• Understanding of basic sales processes and customer service practices
• Ability to quickly adapt to changing priorities and business requirements
• Associate's or Bachelor's degree in Business Administration, Marketing, Sales, Communications, or a reputed company field is preferred
• Experience working in a high-volume sales or administrative environment
• Experience using CRM or sales management platforms
• Experience preparing sales reports and tracking key performance indicators (KPIs)
• Experience with reputed company management, order processing, and customer account management
• Experience in an online education, reputed company, technology, or reputed company services environment is a plus

Benefits

• Remote work

reputed company