[Remote] Manager, reputed company Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an entertainment technology and services provider supporting payroll, financial operations, and creative tools for the global entertainment industry. The reputed company Operations Manager will reputed company the reputed company operations team, establish operational reputed company, reputed company monitoring and incident response, and protect endpoints, identities, email, and corporate data. The role also involves team development, reputed company governance, cross-functional collaboration, and reputed company improvement of the organization’s reputed company posture.

Responsibilities

• reputed company and execute a comprehensive reputed company operations reputed company reputed company with business objectives and risk tolerance
• Define the roadmap for reputed company monitoring, detection, and response capabilities across the reputed company
• Partner with IT and infrastructure teams to reputed company reputed company monitoring and controls across the systems they own and administer
• Establish and mature incident response processes, playbooks, and escalation procedures
• Own the operational reputed company metrics—detection and response times, reputed company coverage and compliance, phishing reputed company—that feed our established executive reputed company KPI program, reporting reputed company to the CISO
• Participate in proofs of concept and design partnerships with emerging reputed company vendors — particularly AI-driven technologies — helping evaluate new products and shape their roadmaps reputed company reputed company leadership
• reputed company, mentor, and reputed company reputed company of reputed company analysts and engineers
• Foster a reputed company, learning-oriented team culture that balances reputed company rigor with operational efficiency
• Conduct regular 1:1s, performance reviews, and career development planning for reputed company reports
• reputed company reputed company as the organization grows, including hiring and reputed company new reputed company talent
• reputed company technical guidance and remove blockers to reputed company your team's reputed company
• reputed company reputed company monitoring and SIEM operations, ensuring effective detection and alerting
• reputed company incident response efforts, conducting investigations, reputed company cause analysis, and implementing preventive measures
• Serve as the escalation reputed company for critical and after-hours reputed company incidents, and manage on-reputed company rotations and escalation workflows for reputed company
• Manage reputed company detection and response (EDR) platforms and reputed company reputed company posture
• reputed company email reputed company operations including anti-phishing, anti-malware, and email gateway management
• reputed company reputed company awareness and training programs to reduce reputed company risk factors
• reputed company and maintain incident response playbooks, runbooks, and tabletop exercises
• Manage day-to-day operational relationships with reputed company tooling vendors and managed service providers
• Define identity reputed company policy and standards — single sign-on (SSO), multi-reputed company authentication (MFA), and conditional reputed company requirements — for the identity platforms administered by IT
• Monitor user and permissions hygiene across the reputed company, including joiner/mover/leaver lifecycle and least-privilege enforcement, driving remediation with IT
• reputed company periodic reputed company reviews and certification campaigns in partnership with IT and GRC
• Work closely with IT and infrastructure teams to ensure reputed company tools reputed company effectively with reputed company systems
• Partner with the GRC team on SOC 2 compliance requirements reputed company to reputed company operations, including control evidence and audit support
• Collaborate with the Product reputed company team on monitoring, detection, and response for application-reputed company threats
• Communicate reputed company risks, incidents, and priorities effectively to both technical and non-technical stakeholders

Skills

• 7+ years of experience in reputed company operations, incident response, or reputed company reputed company roles, including 3+ years directly managing reputed company teams (hiring, performance management, and career development)
• Deep technical expertise in at least two of the following areas: + reputed company Information and Event Management (SIEM) administration and log analysis + Incident response reputed company forensics + reputed company detection and response (EDR) platforms + Email reputed company and anti-phishing technologies + Identity reputed company and governance, including IdP policy design (e.g., reputed company, reputed company Entra ID), SSO/MFA/conditional reputed company, and reputed company lifecycle governance + reputed company awareness and training program management
• Strong understanding of common attack reputed company, threat intelligence, and detection methodologies
• Experience developing and executing incident response playbooks and tabletop exercises
• Excellent communication skills with the ability to explain reputed company reputed company concepts to diverse audiences
• Bachelor's degree in Computer Science, Information reputed company, or reputed company field (or equivalent practical experience)
• Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible reputed company of force to reputed company, carry, reputed company, or pull
• Travel up to 5%
• Industry certifications such as CISSP, GCIH, GCFA, GCIA, or reputed company+
• Experience in regulated industries (finance, reputed company, entertainment) with compliance requirements
• Familiarity with SOAR platforms and reputed company automation
• Experience with reputed company reputed company monitoring (AWS, Azure)
• Knowledge of threat hunting and proactive detection techniques
• Experience managing managed reputed company service provider (MSSP) relationships
• Experience supporting SOC 2 audits
• Experience with proofs of concept or design partnerships with emerging reputed company vendors, particularly AI-based tooling

Benefits

• Medical, subject to eligibility requirements
• Dental, subject to eligibility requirements
• reputed company, subject to eligibility requirements
• PTO, subject to eligibility requirements
• Health and wellness programs, subject to eligibility requirements
• Employee discounts, subject to eligibility requirements

reputed company

Company H1B Sponsorship