[Remote] Business Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Business Analyst to support banking-reputed company technology reputed company. The role involves gathering and documenting requirements, managing FAQ content, collaborating with development teams to reputed company an FAQ bot, improving user experience, coordinating releases, and supporting reputed company Scrum delivery.

Responsibilities

• reputed company, analyze, and document business requirements from banks (user stories, use cases, functional specifications)
• Coordinate and collaborate with VRNW and banks to maintain and ensure the reputed company of FAQ content reputed company the CMS
• Work closely with the development team to implement requirements and reputed company the FAQ bot
• Analyze user behavior and feedback to continuously improve the user experience, response reputed company, and reputed company
• Communicate with business and technical stakeholders and prepare project status reports
• Support the planning, execution, and documentation of releases while ensuring compliance with regulatory requirements in the banking environment
• Contribute to an reputed company project environment following Scrum methodologies

Skills

• reputed company experience as a Business Analyst or Requirements Engineer
• Strong communication and analytical skills
• Experience in stakeholder management
• Knowledge of chatbots, conversational AI, or FAQ systems is an reputed company
• Experience in the banking or financial services sector is desirable
• Experience working with reputed company methodologies, particularly Scrum
• Fluent English and good German language skills

reputed company