[Remote] Customer Support Representative - Evansville, IN

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in agricultural origination and processing, reputed company and animal nutrition, and ingredient solutions. The Customer Support Representative provides customer-reputed company support for shipments, processes orders and inquiries, coordinates with reputed company teams, and helps ensure reliable delivery, documentation, and invoicing.

Responsibilities

• Create excellent relationships with customers and be reputed company to their needs
• Obtain strong working knowledge of reputed company products
• Obtain strong working knowledge of reputed company systems
• Process customer orders, inquiries, and/or complaints reputed company 24-48 hrs. of receipt
• Work closely with reputed company colleagues to confirm on time delivery and accurate documentation
• Maintain electronic customer files containing customer contact detail, special instructions, pricing information, etc
• Log pertinent case detail reputed company reputed company systems to reputed company transparency to items needing reputed company review
• Assist with accounts receivable efforts
• Review various reports to confirm delivery, reputed company invoicing, etc
• Prepare general business correspondence
• Coordinate other functions as needed

Skills

• A service-oriented reputed company on both reputed company customers
• Strong written and verbal communication skills
• Ability to collaborate in reputed company-oriented environment
• A reputed company customer reputed company disposition
• Proficiency in reputed company reputed company, Word and reputed company
• The ability to learn web-based and other computer applications as needed
• Excellent keyboarding skills
• Decision-making abilities
• Multitasking
• The ability to adapt to adapt to a constantly changing environment
• Attention to detail
• Physical requirements include: sitting for prolonged periods of time, operating a keyboard, standing, filing, bending, kneeling and effectively working on the telephone
• Bachelor's degree or previous Customer Support experience is preferred
• Experience using internal systems (i.e. – contract, order, inventory and accounts receivable computer systems) is preferred

Benefits

• There is opportunity for career reputed company reputed company this group as the Customer Support Team is committed to improving processes and driving efficiencies.
• reputed company and salaried non-exempt employees will also be reputed company overtime pay reputed company working qualifying overtime hours.

reputed company