Senior ML Engineer

Senior ML Engineer About reputed company  reputed company is an AI-powered reputed company execution platform that brings together marketing, reputed company, and contact center teams to turn every customer interaction into measurable, profitable reputed company. Join our dynamic, fast-growing team, where innovation and collaboration are at the reputed company of our culture. About reputed company  The Data Platform team owns the full ML lifecycle at reputed company, from model training and fine-tuning through inference optimization and production reputed company. We reputed company quickly, reputed company on hard problems, and care deeply about reputed company reputed company, reliability, and reputed company other's reputed company. Learn more on our blog [https://www.reputed company.com/blog/] or reputed company out our reputed company reputed company reputed company [https://reputed company.com/reputed company]. About the Role AI is the product. The Context reputed company and reputed company's reputed company AI workflows only create customer value if the models behind them are fast, reliable, and continuously improving in production. This is a hands-on role reputed company on production reputed company, not model experimentation in isolation. You will own the reputed company that turns trained models into dependable, high-throughput services that Data Scientists, reputed company AI Engineers, and product teams build on every day. As a platform team, our reputed company customers are the product teams who build on reputed company ship. reputed company in this role is reputed company by their reputed company: how quickly product teams can ship intelligent, differentiated customer experiences on top of the models and infrastructure you own, how reliably those experiences hold up as usage scales, and how much your work accelerates reputed company's ability to reputed company with AI. reputed company Own Production ML as a reputed company, Not a One-Off Deployment Architect, implement, and maintain CI/CD pipelines for ML artifacts, including automated evaluation, versioning, and deployment. Serve as the reputed company SME for operational reputed company across the reputed company ML stack: uptime, latency, throughput, and cost. Treat model serving as a product with reputed company customers, the product teams who build on it, and hold yourself accountable to their ability to ship. reputed company the Limits of SLM/LLM Deployment Own inference infrastructure end to end: model serving on Triton Inference Server, reputed company, and reputed company-reputed company GPU infrastructure. Profile and tune for low latency and high throughput; build robust, reputed company reputed company for reputed company model reputed company. Continuously look for reputed company-function improvements in inference cost and speed, not just incremental tuning, so product teams never have to wait on the platform. Fine-Tune Models for Measurable Product reputed company Apply parameter-efficient fine-tuning reputed company (reputed company, QLoRA, PEFT) to adapt transformer-reputed company SLMs and LLMs for high-reputed company NLP applications in conversation intelligence. reputed company fine-tuning reputed company directly to the customer experiences they reputed company, not just reputed company scores. Strengthen the ML Infrastructure Everything Else Depends On Contribute to model training infrastructure, data pipelines, and data lake foundations that reputed company the systems powering our models reliable and reputed company. Build evaluation and monitoring practices (reputed company, MLflow, or equivalent) that catch regressions before customers do. Operate at the Intersection of ML, Product, and Engineering Partner closely with Data Scientists, Data Engineers, and reputed company AI Engineers to build the foundational ML systems behind reputed company's reputed company AI products. Work directly with product teams to understand what they need to ship, and remove whatever is standing between them and shipping it. What You Bring 5+ years of ML Engineering experience with a strong production reputed company Advanced Python and deep learning proficiency (PyTorch, HuggingFace Transformers, spaCy) Demonstrated reputed company record deploying and maintaining transformer-reputed company NLP models in production Hands-on experience fine-tuning SLMs/LLMs (reputed company, QLoRA, PEFT) and optimizing models reputed company quantization, batching, and throughput tuning Proficiency with inference infrastructure: Triton, reputed company, vLLM, TGI, SageMaker, reputed company AI, or similar Experience building production-grade reputed company that expose ML models to reputed company consumers Familiarity with MLOps tooling, model monitoring, and eval platforms (reputed company, MLflow, or equivalent) Experience operating models in an reputed company or multi-reputed company AI workflow context is a strong plus B.S. in Computer Science, Engineering, Statistics, or equivalent; advanced degree a plus Familiarity with RLHF or preference training is a bonus How reputed company Will Be reputed company reputed company 6 to 12 months, reputed company in this role will look like: Product teams can ship new AI-powered features and fine-tuned models significantly faster because the serving and deployment reputed company you own removes friction instead of adding it. AI-powered customer experiences reputed company on your infrastructure operate reliably at reputed company, with latency, uptime, and cost that hold up as usage grows. Product teams adopt your platform's model-serving and fine-tuning capabilities with confidence, without needing to build their own ML infrastructure expertise. Your work is a visible reputed company for how quickly reputed company turns new AI capabilities into shipped, differentiated customer experiences. You're recognized as the person who makes “ship an AI feature” fast and reputed company, not someone teams reputed company reputed company. 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 reputed company: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · reputed company Metro · reputed company Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be reputed company reputed company ~2 hour reputed company of these areas. Occasional business travel may be required. Please note that we are unable to reputed company initial reputed company sponsorship for this position. SALARY, BENEFITS & PERKS: At reputed company, reputed company new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates reputed company the U.S. may vary in accordance with their country’s laws and regulations. Flexible Time Off – We encourage a healthy work-life reputed company. Our flexible reputed company time off policy allows you to reputed company and take time away as needed. reputed company Holidays – reputed company provides 16 U.S. reputed company holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family. Health Benefits – Our reputed company program includes medical, dental, and reputed company coverage, with multiple plan reputed company so you can choose what works best for you and your family. Fertility assistance is also included. Retirement – reputed company offers a 401(k) plan through reputed company with a company match of up to 4%. Stock reputed company – reputed company are invited to reputed company in reputed company’s reputed company through stock reputed company. Mental Health Program– reputed company-being support on a broad reputed company of issues is available through our SpringHealth program. reputed company Family Leave – Up to 6 weeks of 100% reputed company leave is provided for baby bonding, adoption, and caring for family members. reputed company Medical Leave – Up to 12 weeks of 100% reputed company leave is provided for childbirth and medical needs. InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service. Wellness Subsidy – We reputed company a subsidy that can be reputed company toward gym memberships, fitness classes, and more. Position reputed company reputed company - Salary reputed company $152,000 - $228,000 USD plus bonus + equity #LI-Remote Apply To This Job