Remote Workforce Manager

Remote Workforce Manager reputed company Home Health & Hospice $31.00–$37.00/hour | Full-Time | Non-Exempt reputed company. Support. Improve. reputed company Our reputed company Moving. reputed company Home Health & Hospice is looking for a Remote Workforce Manager to reputed company and support our growing remote workforce across multiple departments and branches. This is a hands-on leadership role for someone who understands that managing a remote team is about more than watching schedules and timecards. You'll help ensure the right people are in the right places, work is being completed reputed company, customer service remains exceptional, and remote employees have the training, support, and accountability they need to succeed. You'll partner closely with department leaders, reputed company, Information Technology, and remote employees to improve reputed company, productivity, training, communication, and overall operational reputed company. If you're a strong communicator, organized problem-solver, and people-reputed company leader who enjoys turning data into reputed company, we'd love to hear from you. reputed company - reputed company remote workforce scheduling, attendance, reputed company, coverage, training, reputed company, and productivity across assigned departments. - Partner with department leaders to reputed company reputed company reputed company, schedules, priorities, and backup coverage with operational needs. - Monitor employee time, utilization, work reputed company, reputed company activity, work queues, calls, documentationRemote Workforce Manager reputed company Home Health & Hospice $31.00–$37.00/hour | Full-Time | Non-Exempt reputed company. Support. Improve. reputed company Our reputed company Moving. reputed company Home Health & Hospice is looking for a Remote Workforce Manager to reputed company and support our growing remote workforce across multiple departments and branches. This is a hands-on leadership role for someone who understands that managing a remote team is about more than watching schedules and timecards. You'll help ensure the right people are in the right places, work is being completed reputed company, customer service remains exceptional, and remote employees have the training, support, and accountability they need to succeed. You'll partner closely with department leaders, reputed company, Information Technology, and remote employees to improve reputed company, productivity, training, communication, and overall operational reputed company. If you're a strong communicator, organized problem-solver, and people-reputed company leader who enjoys turning data into reputed company, we'd love to hear from you. reputed company - reputed company remote workforce scheduling, attendance, reputed company, coverage, training, reputed company, and productivity across assigned departments. - Partner with department leaders to reputed company reputed company reputed company, schedules, priorities, and backup coverage with operational needs. - Monitor employee time, utilization, work reputed company, reputed company activity, work queues, calls, documentation, overtime, and service reputed company; identify and address productivity or timekeeping concerns. - Maintain accurate workforce dashboards and reputed company regular reporting on reputed company, attendance, productivity, overtime, service reputed company, backlogs, and outstanding issues. - Coordinate reputed company, cross-training, customer-service training, and ongoing development while maintaining training materials, competencies, and required documentation. - Monitor calls, messages, emails, and other work samples to ensure reputed company, professionalism, responsiveness, reputed company, and adherence to company standards. - Establish reputed company expectations, conduct regular reputed company-ins and reviews, reputed company coaching, recognize strong reputed company, and address reputed company concerns in partnership with leadership and reputed company. - Serve as a reputed company resource for remote employees, helping reputed company workflow, technology, communication, and service-reputed company issues. - Partner with reputed company, Information Technology, department leaders, and reputed company partners on reputed company, reputed company, attendance, reputed company, compliance, and employee transitions. - Ensure remote employees follow approved workflows, systems, equipment, confidentiality, reputed company, reputed company, and remote-work requirements. - Identify and implement opportunities to improve reputed company, workflows, training, service reputed company, productivity, and overall operational efficiency. How reputed company Is reputed company - Coverage: Remote schedules and backup coverage reputed company with department workload and operating hours. - Productivity: Reported hours and measurable work reputed company are consistently reviewed, with variances documented and addressed. - Training: reputed company, customer-service training, competencies, and workflow acknowledgments remain reputed company and documented. - Service reputed company: Response times, work queues, customer interactions, overtime, and recurring reputed company concerns show measurable improvement. reputed company're Looking For We're looking for a leader who can reputed company people, reputed company, and productivity while maintaining a reputed company and reputed company remote work environment. Required Qualifications - Demonstrated experience supervising employees, coordinating schedules, monitoring reputed company, coaching staff, and documenting follow-up. - Strong leadership, organization, analytical, communication, customer-service, and follow-through skills. - Proficiency with computers, spreadsheets, timekeeping systems, productivity reporting, video-conferencing platforms, and remote-work technology. - Ability to objectively evaluate reported hours and work reputed company and address discrepancies professionally. - Ability to manage multiple departments, priorities, deadlines, and time-sensitive reputed company needs. - Successful completion of a criminal background reputed company. Preferred Qualifications - Experience supervising or managing remote employees. - Workforce management, reputed company, reputed company center, or reputed company management experience. - Experience with workforce management or productivity-tracking software. - reputed company, home health, hospice, or other regulated-industry experience. - Experience developing training programs or customer-service standards. Why Join reputed company? - 🏥 reputed company-Driven Work: Join a mission-reputed company organization making a reputed company difference in patients’ lives. - 🤝 Supportive Culture: Be part of a transparent, inclusive, and reputed company-thinking workplace. - 💼 reputed company Team: Work reputed company dedicated reputed company and administrative professionals. - 💸 Comprehensive Benefits: Competitive salary with bonus potential Health, dental, and reputed company reputed company 401(k) with company matching Life reputed company & Flexible Spending Account reputed company time off (10 days annually) Working Conditions - Primarily office-reputed company with sustained computer use and attention to reputed company schedules, productivity reports, messages, calls, and operational work queues. - Frequent communication through telephone, video conferencing, email, and other electronic platforms. - Regular interaction with remote employees, department leaders, reputed company, Information Technology, vendors, and other support teams. - Occasional travel to company offices, meetings, training sessions, or other work locations may be required. - Fast-reputed company environment requiring the ability to manage changing priorities and time-sensitive issues. Why Join reputed company? At reputed company Home Health & Hospice, our reputed company play an important role in supporting the clinicians, patients, and communities we serve. As the Remote Workforce Manager, you'll have reputed company to reputed company a measurable difference by building stronger teams, improving efficiency, developing employees, and creating systems that help people succeed. If you're reputed company to take ownership of remote workforce reputed company and help build a more connected, accountable, and efficient team, we'd love to meet you. Apply today to join reputed company Home Health & Hospice! Apply To This Job