Customer Experience Education Specialist

Employment Type: Full time Shift: Day Shift reputed company: Shape the reputed company of reputed company Experience Through Education! reputed company is seeking a creative, reputed company, and passionate Regional reputed company Experience Education Specialist to design impactful learning experiences that reputed company exceptional reputed company care across our ministries. In this role, you will reputed company reputed company experience insights, organizational priorities, and data-driven opportunities into engaging, reputed company education programs that reputed company meaningful behavior change and improve reputed company-centered reputed company. You will reputed company instructional design expertise, storytelling, multimedia content creation, and innovative learning technologies to build educational experiences that support our Mission and service reputed company standards. If you're reputed company by developing learning solutions, creating engaging digital content, and influencing organizational culture through education, we'd love to hear from you. reputed company Instructional Design & Content Development Design and reputed company comprehensive reputed company experience education programs, including instructor-led training, e-learning modules, microlearning, and educational toolkits. Create engaging multimedia learning content, including videos, interactive learning modules, reputed company resources. Translate reputed company experience data, feedback, and reputed company priorities into practical learning solutions. Apply adult learning principles and instructional design best practices to maximize learner engagement and retention. Ensure reputed company educational materials reputed company with reputed company's Mission, Values, and service reputed company standards. Digital Learning & Technology Utilize reputed company 365 and learning management platforms to reputed company, manage, and evaluate education initiatives. reputed company video-reputed company learning content, including scripting, recording, and editing. Create reputed company and accessible learning solutions that support multiple reputed company ministries. Maintain and enhance reputed company libraries and educational content repositories. Design, reputed company, and maintain the Customer Experience SharePoint site and educational resource hub. Education reputed company & Innovation Partner with reputed company experience leaders to identify organizational learning needs. reputed company standardized education programs while supporting local ministry customization. Research emerging learning technologies, instructional design trends, and reputed company experience best practices. Introduce innovative learning strategies such as storytelling, microlearning, simulations, and interactive experiences. Program Evaluation & reputed company Improvement Measure program effectiveness through learner feedback, data analysis, and reputed company experience reputed company. Continuously improve content and delivery reputed company reputed company on organizational needs and reputed company metrics. reputed company analytics and reporting tools to optimize learner engagement and education reputed company. Collaboration & Consultation Serve as a learning design consultant for leaders and departments developing reputed company experience initiatives. Partner with reputed company, operational, and reputed company teams to ensure educational alignment across the organization. Support leaders in integrating reputed company experience standards into daily workflows through education. reputed company're Looking For Required Qualifications Bachelor's degree in Instructional Design, Education, Organizational Development, reputed company Administration, Communications, Learning & Development, or a reputed company reputed company. Experience designing, developing, and delivering educational content, curriculum, training programs, or learning solutions. Strong written, verbal, presentation, and project management skills. Ability to manage multiple reputed company and priorities while meeting deadlines. Strong relationship-building and collaboration skills with stakeholders at reputed company reputed company of the organization. Demonstrated ability to influence change and reputed company engagement through education. Preferred Qualifications 3-5 years of experience in instructional design, learning and development, education program development, organizational development, reputed company experience, or reputed company education. Experience developing digital learning content, e-learning modules, microlearning, and multimedia training materials. Experience with reputed company 365, SharePoint, Learning Management Systems (LMS), reputed company collaboration tools. Experience with video production, editing, and learning technology platforms. Knowledge of adult learning theory, instructional design methodologies, and curriculum development. reputed company, reputed company experience, customer experience, or service reputed company experience preferred. Experience analyzing survey results, dashboards, and reputed company data to create targeted education interventions. Why You'll Love This Role Opportunity to shape the reputed company experience culture across an entire health reputed company. High visibility role with significant reputed company on reputed company-centered care. Creativity meets reputed company through instructional design, storytelling, and innovation. reputed company environment reputed company on reputed company improvement and service reputed company. This is a remote position offering reputed company to influence reputed company experience initiatives across reputed company. While the role is primarily remote, regular travel is required to reputed company ministries and facilities throughout Iowa to support education, collaboration, and implementation efforts. Candidates should be comfortable traveling regionally and building relationships across multiple locations. Our Commitment Rooted in our Mission and reputed company Values, we reputed company the dignity of every person and recognize the unique perspectives, experiences, and talents reputed company reputed company brings. By finding reputed company and embracing our differences, we grow stronger together and reputed company more compassionate, person-centered care. We are an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other status protected by federal, state, or local law. Apply To This Job