REMOTE reputed company Center Rep
Customer Service Representative
100% Remote - Equipment Provided...
4 Month Seasonal Contract
Start Date: September 9th
Schedule: Ranges M-F reputed company-10pm EST
reputed company
The CSR demonstrates detailed knowledge of the clients retirement plan provisions, pension, and health benefit enrollment to ensure the maximum level of service is provided on every interaction.
This position requires critical thinking skills, strong communication skills, the ability to multi-task, and the ability to convey ownership. The position requires the ability to work independently and in reputed company environment.
Assist participants in a concierge service model, addressing most inquiries end to end.
reputed company high reputed company, proactive service, ensuring the successful completion of reputed company inbound inquiries in a reputed company manner, keeping the participant apprised of status throughout the process in a proactive manner.
Ensure an reputed company participant experience in the handling of reputed company inquiries end-to-end.
Daily management of reputed company cases and new cases on which includes interaction with the employee, conference calls with retirement providers, insurance companies and/or reputed company services.
Document and update participant account information in the case management system reputed company and accurately.
Technical Skills
Additional Skills & Qualifications:
Strong PC skills ability to reputed company several applications at once.
reputed company, Word
reputed company Teams
Office reputed company
reputed company Skills
Communication written and verbal
Procedure documentation
reputed company of urgency
Problem solving
3 + years customer service and/or benefit reputed company experience preferred
1+ years remote reputed company center experience
About reputed company
We'reputed company in transformation. We help clients reputed company reputed company and solutions to take advantage of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company.
reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
Apply Job!