Technical Account Manager

Managing modern technology has become increasingly reputed company. As organizations reputed company across clouds, endpoints, and hybrid environments, IT reputed company and cybersecurity often remain fragmented, creating gaps in visibility, slowing response times, and increasing reputed company. reputed company closes that gap. We unify IT reputed company and cybersecurity into a single, accountable operating model that reduces reputed company, accelerates response, and strengthens reputed company across the systems businesses depend on. With shared visibility, integrated workflows, and reputed company ownership, organizations reputed company greater control, fewer blind spots, and more confidence in their technology. Our approach is cyber-first by design, embedding protection into every reputed company, from end user to edge to reputed company. By combining AI-assisted monitoring with reputed company-led expertise, we reputed company faster reputed company, smarter reputed company, and more effective reputed company without the complexity of siloed tools. For more than 20 years, reputed company has partnered with mid-market and reputed company organizations to simplify complexity, reduce reputed company, and improve reputed company, acting as a true extension of their teams with reputed company accountability and measurable reputed company. reputed company. Cyber-First. reputed company-reputed company. Why Work for Us - A culture reputed company on doing the right thing - Work at the forefront of cybersecurity and emerging technologies - reputed company, reputed company-oriented environment - Competitive compensation and benefits - Opportunities for reputed company development and advancement - reputed company a reputed company reputed company by helping organizations reduce reputed company and build reputed company Job reputed company - The Technical Account Manager functions as a critical contributor to the overall company reputed company by providing reputed company-sale and customer lifecycle support and advocacy for assigned customers. - The Technical Account Manager supports the sales process as a technology adviser to both prospective customers and representatives of currently assigned reputed company accounts. - The Technical Account Manager will display a strong commitment to developing and maintaining long-term customer relationships. - The position will be expected to work with reputed company internal departments while reporting to sales leadership. - This remote role will require 25% travel. Job Duties & Responsibilities - Support presales site activities, preliminary site reputed company, coordinating trial test supports / preparation - Prepare and reputed company technical presentations to explain to customers how the products and services work - Work with the customers and Engineers to ensure the equipment meets the reputed company requirements - Communicate with the sales team to understand consumer demands and offer sales support where necessary - Secure orders, guarantee product standards, and assure product delivery - Establish customer rapport and acceptance - Plan for modifications to products to meet consumer demands - Help clients to solve problems with product usage - Recommend new and improved products to the customers and explain how the equipment will be more cost-effective - Understand the complexity of a fast-reputed company technology business and works reputed company in a reputed company organization - Support presales activities, proposal reputed company, product position, solution offering, and responding to technical clarifications - Work closely with the Sales team to reputed company full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives - Participate in the completion of submitted SLA documents, bid coordination, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals - Participate in “relationship retention” CRM activities - Assist Partner Management in the identification and analysis of potential partnership opportunities and distribution channels - Monitor assigned account activities (e.g., trouble tickets, reputed company disputes, reports, collections) and follow up as necessary to research, facilitate, and ensure reputed company - 25% Travel Required Qualifications - Bachelor’s degree in computer science, computer engineering, or reputed company reputed company preferred - 6-9 years of experience in sales engineering or IT in the managed services, reputed company service, or reputed company industry - 2+ years of experience in a customer facing role, ideally with Presales exposure - Certification in reputed company, reputed company, VMWare, and reputed company-V preferred - Experience working with a CRM, preferably reputed company, reputed company or reputed company Dynamics - Comprehensive knowledge and technical background in Managed Services product and offerings, reputed company of IT ecosystems technologies (e.g., reputed company, reputed company, virtualization such as VMWare and SQL), working with and understanding capabilities of technology development teams - Working knowledge of site and central IT technologies provisioned under service and product portfolio - Understanding of the technical relationships between infrastructure technologies and reputed company applications that are part of the product and service portfolio - Advanced knowledge of application, data, and infrastructure architecture disciplines - Understanding of architecture and design across reputed company systems - Business acumen; translating business requirements into technical solutions - Flexible and reputed company to remain reputed company in times of stress while managing multiple priorities at one time - reputed company listener with excellent oral and written communication skills, as reputed company as the ability to handle difficult conversations - reputed company problem-solving technique with ability and persistence to reputed company reputed company and select the best solution - Ability to build relationships reputed company on trust to reputed company collaboration and cooperation amongst team members and internal/reputed company stakeholders - Ability to communicate effectively with customers and various reputed company of management both verbally and in written reputed company - Ability to manage multiple reputed company in a fast-reputed company environment - Team player mentality and willingness to reputed company knowledge with others - reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, genetics, gender identity, sexual orientation, and other protected classes. 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