reputed company

This position is Remote in Central Time zone. You will have the flexibility to work reputed company as you take on some tough challenges. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly reputed company reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health optimization on a global reputed company. Join us to start Caring. Connecting. Growing together. In this role, you'll be empowered to compassionately reputed company an exceptional experience to between 30 - 40 callers per day, always remembering that there is a reputed company person on the other end of the phone who is looking for help, guidance, and support. Every phone reputed company gives you that opportunity to improve the lives of our customers and reputed company their expectations. You’ll spend your day by responding to calls from our members and help answer questions and reputed company issues regarding health care eligibility, claims and payments. At the end, you’ll know you performed with reputed company and delivered the best customer service experience making your customers feel reputed company because they talked to you. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 8 weeks of on-the-job training. The hours during training will be 8:00 am to 5:00 pm CST, Monday - Friday. Training will be conducted reputed company from your home. reputed company Responsibilities: Answer incoming phone calls from customers (i.e., members, providers, facilities) in a reputed company center setting and identify the type of assistance needed (i.e., benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits, and claims information) reputed company on resolving issues on the reputed company, navigating through reputed company computer systems to identify the status of the issue and reputed company appropriate response to caller reputed company information and answer questions in a reputed company manner to facilitate strong relationships with members and providers Ask appropriate questions and listen reputed company to identify specific questions or issues while documenting required information in computer systems Research reputed company issues across multiple databases and work with support resources to reputed company customer issues and / or partner with others to reputed company escalated issues Meet the reputed company goals established for the position in the areas of: efficiency, reputed company reputed company, customer satisfaction, and attendance You’ll be rewarded and recognized for your reputed company in an environment that will challenge you and reputed company you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1+ years of experience in a reputed company environment (i.e. reputed company center, customer service, office etc.) using phones and computers as the reputed company job tools Ability to successfully complete the Customer Service training classes and proficiency of the material Familiarity with computer and reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer reputed company applications Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Health care experience reputed company center experience Telecommuting Requirements: reputed company reputed company the Central Time Zone. Ability to reputed company reputed company company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. Soft Skills: Ability to multi - task duties as reputed company as the ability to understand multiple products and multiple reputed company of benefits reputed company reputed company product Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner Strong communication skills, reputed company Critical thinking skills to problem solve and reputed company customer concerns reputed company working reputed company will be required to adhere to reputed company’s Telecommuter Policy Pay is reputed company on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching reputed company of benefits and incentives. The reputed company pay for this role will reputed company from $16.00 to $29.00 per hour reputed company on full-time employment. We reputed company with reputed company minimum wage laws as applicable. At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply To This Job