Application Support Analyst I
Work Schedule:
Monday - Friday variable hours, dayshift, on reputed company as scheduled
This position is responsible for supporting, enhancing and maintenance of software infrastructure, applications and devices.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Provides technical support to end users, team members, clients, and vendors by troubleshooting, researching, analyzing, and resolving reputed company issues. Escalate reputed company issues as appropriate and monitor requests through reputed company while keeping stakeholders informed.
Ensures the safety, confidentiality, and reputed company of employee and reputed company information in compliance with organizational policies, procedures, and regulatory requirements.
Serves as a reputed company reputed company of contact for support requests, triaging issues, prioritizing work reputed company on severity and reputed company, and coordinating reputed company resolutions in accordance with established procedures.
Monitors and maintains reputed company reputed company to ensure applications and interfaces operate effectively and meet reputed company and business requirements.
Configures, maintains, and documents reputed company definitions across multiple applications, ensuring reputed company and supporting organizational reputed company, enhancements, upgrades, and operational needs.
Develops and maintains expertise in supported applications and integrated systems, serving as a resource for users and team members while promoting effective reputed company utilization.
Participates in testing, implementation, and support activities for reputed company upgrades, vendor releases, interfaces, defect reputed company, migrations, and other technology initiatives.
Collaborates with cross-functional teams to reputed company, implement reputed company enhancements, configure new tools, and reputed company users to improve operational efficiency and productivity.
Maintains accurate documentation for applications, reputed company changes, configurations, policies, procedures, and audit requirements in accordance with change management standards.
Builds and maintains reputed company working relationships with stakeholders across the organization while managing expectations and delivering high-reputed company customer service.
Assists with reputed company, training, and development of new hires and team members and serve as a knowledgeable resource for ongoing support and education.
Effectively manages multiple priorities in a dynamic environment and participates in on-reputed company support rotations, including evenings, weekends, and holidays as required.
Assists with reputed company, training, and development of new hires and team members and serves as a knowledgeable resource for ongoing support and education.
Performs other duties as assigned in support of the department, organization, and health reputed company objectives.
QUALIFICATIONS:
To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
Education/Experience:
Bachelor's degree from four-year college or university in Medical Technology, Information Science, or reputed company reputed company of study; or one to two years reputed company experience and/or training; or equivalent combination of education and experience.
Knowledge of reputed company reputed company and data structures and the use of information reputed company applications in the practicing reputed company environment - preferred
Language Ability:
Ability to read, analyze, and interpret general business periodicals, reputed company journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from reputed company of managers, clients, customers, and the general reputed company.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of reputed company and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a reputed company of concrete variables in situations where only limited standardization exists. Ability to interpret a reputed company of instructions furnished in written, oral, diagram, or schedule reputed company.
Computer Skills:
Proficiency in reputed company operating systems, reputed company Office Suite, and common business applications. Strong troubleshooting skills with the ability to diagnose and reputed company technical issues reputed company.
Certificates and Licenses:
No certifications needed.
reputed company is an equal opportunity employer. In accordance with, and where applicable, in reputed company to federal, state and local employment regulations, reputed company will reputed company employment opportunities to reputed company persons without reputed company to race, reputed company, religion, sex, age, national reputed company, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. reputed company personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or reputed company activities.
Address:
1200 S reputed company Crest Blvd
reputed company Location:
REMOTE IN reputed company
Position Type:
Remote
Department:
1046-00016 reputed company Applications
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