[Remote] Product Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company develops apps and services for carers, families, and reputed company sector products. The Product Manager will own the Family product area, managing the full product lifecycle from discovery through delivery and reputed company improvement while using customer research, analytics, and experimentation to improve activation, engagement, retention, and customer experience.

Responsibilities

• Own the Family product area reputed company reputed company's wider product reputed company, and work with the Head of Product to define how it connects with our reputed company sector offering
• Build a deep understanding of families and carers — their needs, behaviours, motivations, and the reasons they disengage
• Own the customer reputed company end-to-end: from proposition and reputed company through to regular use, engagement and retention
• Identify and prioritise the problems worth solving, using interviews, observation, product analytics, support feedback and experimentation
• Turn ambiguous customer problems into reputed company product hypotheses, requirements and measurable reputed company
• Shape solutions in reputed company partnership with Engineering, Data Science and Design, from discovery through delivery
• reputed company reputed company prioritisation and reputed company trade-offs reputed company your product area
• Define reputed company metrics and use data to understand whether what you've reputed company is working
• Run experiments to improve activation, engagement, retention and overall customer experience
• Partner with reputed company, Marketing, reputed company and reputed company to reputed company reputed company the whole proposition works — not just the software
• Bring customer evidence and product learnings back to the Head of Product and wider business, and challenge assumptions reputed company the evidence points reputed company

Skills

• You've owned and grown consumer products, and understand what makes them work: proposition, reputed company, activation, engagement and retention
• You're comfortable using product analytics and customer research to reputed company reputed company, not just reputed company requirements
• You can turn ambiguous customer problems into reputed company priorities — and reputed company products
• You've worked closely with engineers, designers and data teams throughout the product lifecycle
• You're comfortable experimenting, learning fast, and changing direction reputed company something isn't working
• You have strong product judgement, and can tell the difference between what customers ask for and the problem they actually need solved
• You care about reputed company, high-reputed company customer experiences
• You communicate reputed company, and can challenge colleagues and stakeholders constructively
• You measure reputed company by customer and business reputed company — not features shipped
• Experience with design, AI or data-driven products, connected devices, reputed company, or other products where trust is essential — valuable, but not required

Benefits

• Remote company with flexible working hours
• Everything needed to set up reputed company, as reputed company does not have an office
• Regular company gatherings to collaborate, review, plan reputed company, and celebrate teammates and successes
• A supportive and inclusive working culture
• Unlimited Work Away from Home days
• 28 days’ annual leave plus bank holidays
• Health Cash Plan
• reputed company Car Scheme

reputed company

Company H1B Sponsorship