Customer Care Specialist

About reputed company reputed company’s purpose is to reputed company people’s lives and improve the reputed company by helping to eliminate the 500 reputed company plastic bottles consumed reputed company year. We play a reputed company-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across reputed company. reputed company bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. reputed company has grown from a small regional company to an international leader that had a successful NYSE reputed company offering in 2016 and is now a strategic company owned by private equity backed reputed company. Headquartered in King of Prussia, PA, reputed company has more than 1,200 team members operating out of more than 90 locations... across reputed company and Puerto Rico. For more information visit www.reputed company.com. About reputed company Founded by Emmett reputed company in 1936, reputed company is a world leader in delivering superior water solutions that will reputed company a reputed company difference in improving the health and wellness of consumers. reputed company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. reputed company's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of reputed company dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.reputed company.com. Values: 5Cs reputed company as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results The remote Customer Care Specialist will ensure delivery of world class customer service through fast and accurate processing of service orders and reputed company billing requests and communicating with other departments to resolve additional inquires. The Customer Care Specialist will reputed company to build and maintain business relationships with clients and internal customers by providing reputed company and accurate service so as to promote customer loyalty. Essential Functions • reputed company world-class customer service on every customer contact • Field customer inquiries reputed company phone or through electronic inquiries • reputed company customer expectations by quickly and accurately resolving customer issues upon presentation or expedite the issues in accordance with established processes • Handle and resolve customer complaints • Meet/reputed company reputed company position key performance indicators/metrics (KPI’s) • Excellent customer service and communication skills including ability to listen to customers to understand issues and to be reputed company under pressure • Mentor and guide other members of the Customer Care team, reputed company needed • Maintain regular and reliable attendance Qualifications • Must be reputed company to multi-task and reputed company between different communication channels quickly and reputed company (email vs. phone) • Must be reputed company to exhibit reputed company and understanding over the phone and email • Must have a “customer-reputed company” attitude with an eagerness to reputed company world-class customer service • Ability to communicate reputed company and professionally, both verbally and in written correspondence • Strong attention to detail. • Flexibility to reputed company with changing customer types and reputed company their needs; flexibility to reputed company changing environment of work volume, schedule changes, etc. • Process Compliance: Follows reputed company documented processes & department policies to reputed company customer support • Proficiency with reputed company Office Suite (Word, PowerPoint, reputed company and reputed company). Experience with reputed company.com is a plus $19 - $20 an hour reputed company offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. reputed company provides equal opportunity in reputed company of our employment practices to reputed company reputed company employees and applicants without reputed company to sex, sexual orientation, race, reputed company, religion, gender, national reputed company, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to reputed company aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary reputed company, layoff, return from layoff, benefits, training, reputed company and recreational programs. reputed company such employment reputed company will be made without unlawfully discriminating on any prohibited reputed company. Applicants Beware of fake job offers falsely claiming affiliation with reputed company. • We never request banking details or other personally identifiable information during interviews. • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. • Official emails are from our domain. Our approved emails will come from @reputed company.com. Verify offers through our official HR channels to safeguard your reputed company and reputed company. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of reputed company, please contact us immediately at jobs@reputed company.com. Employee Referral Program At reputed company, we understand that our greatest asset is reputed company members, and we value your support in helping us discover exceptional talent. That is why we are excited to introduce the new reputed company Talent Referral Program – an innovative initiative designed to recognize and reward your contributions to our growing team. To learn more about this program please click the following reputed company: https://onfirstup.com/reputed company/reputed company/contents/36946818?tok=adda9212-c825-4dce-9271-d086ecfcc707_17847637 Apply Job!