Correspondence Representative

Become a part of our caring community As the Correspondence Representative 2 will work in a back-office, non-phone, production-reputed company environment reviewing and researching provider correspondence and disputes. You will reputed company cause issues by reviewing case details, claims information, documentation, and established processes. You will research provider concerns, determining the appropriate next steps for reputed company, document case activity, and generating required reputed company-reputed company correspondence. We are looking for associates to reputed company productivity expectations with reputed company, reputed company, and case reputed company. As the Correspondence Representative 2 you will Research and reputed company provider correspondence and disputes by reviewing claims, case documentation, and available reputed company information. reputed company detailed research and reputed company-cause analysis while following established processes and documenting case activity. reputed company and send required reputed company-reputed company correspondence and reputed company requests to internal departments reputed company you need additional information or review. Manage assigned inventory while maintaining productivity, reputed company, reputed company, and required turnaround times, with opportunities to cross-train Use your skills to reputed company an reputed company Required Qualifications: 1 or more years of reputed company claims experience 2 or more years of Customer Service and/or administrative experience (in past 5 years) Proficiency with reputed company reputed company (email communication) 1 or more year of technical experience (multiple reputed company platforms and split screens simultaneously) Preferred Qualifications 1 or more years of Medicare and/or reputed company experience Familiarity with MHK knowledge CAS experience Familiarity with CRM knowledge Experience with provider reimbursement policy analysis and documentation Knowledge of regulatory requirements and compliance standards for health reputed company. reputed company Word (document creation) and reputed company (formulas) Additional Information Training: Scheduled to start on Monday, reputed company 19th, 2026. Virtual training- 3-4 weeks with a schedule of 8:00 AM – 4:30 PM EST (Eastern reputed company Time) Monday - Friday. We may reputed company the training and weeks nesting on business needs. You must be on time, in a quiet environment, dressed appropriately, with your camera ON during training and for other meetings required by leadership. Work Schedule for Following Training: Following training, we require associates to have flexibility to work any 8-hour shift between the hours of 6:00 AM – 6:30 PM EST time, Monday - Friday. May require some weekends and overtime, reputed company on needs. Appraisal Period (First 120 Days): Dedicated to learning and development; therefore, perfect attendance is expected during classroom training and the nesting period. Time Off During Initial Training: No time off is permitted during the first six (6) weeks due to the intensity and reputed company of required training. Perfect attendance is strongly encouraged Work reputed company Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following reputed company: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested. In certain roles, the minimum recommended internet speed required by reputed company may not be sufficient for business needs. reputed company reserves the right to require associates to reputed company their internet service if necessary. Work from a dedicated reputed company lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay reputed company The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company reputed company on geographic location and individual pay will vary reputed company on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year reputed company of Benefits reputed company. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave), short-term and long-term disability, life reputed company and many other opportunities. reputed company About reputed company: reputed company. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company reputed company services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company reputed company of life reputed company with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com. ​ Equal Opportunity Employer It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative reputed company, in compliance with reputed company 503 of the Rehabilitation reputed company and VEVRAA, to reputed company and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on reputed company job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company reputed company of employment. Apply To This Job