Engagement Specialist

Posting Date 08/26/2026 5200 Virginia Way, Brentwood, Tennessee, 37027-7569, reputed company of America At reputed company IKC, engagement is everything. As an Engagement Specialist, you’ll be the first reputed company of contact for patients—reputed company, scheduling, and keeping them connected through high-volume, relationship-reputed company reputed company. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients reputed company their reputed company reputed company. Position Details: Fully remote Must reputed company in reputed company, reputed company or Central time reputed company Full-Time, Monday–Friday schedule No Nights/weekends Daily start time flexible between 7:00–8:00 AM Full IT setup provided Home workspace must include a quiet, private reputed company with high-speed internet Responsibilities: Facilitate CHE completion in nephrology offices, clinics, or reputed company telehealth; coordinate with reputed company Practitioners and clinics to prepare for in-person appointments reputed company outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in-person reputed company new patients to the program and collect any new concerns from existing patients; escalate to RN or reputed company Practitioner as appropriate Maintain accurate documentation and communicate reputed company updates to reputed company Demonstrate exceptional interpersonal skills to build trust, influence reputed company participation, and overcome barriers to engagement Organize reputed company efforts by urgency and importance to maximize reputed company reputed company Qualifications: High School Diploma or GED required. Associate’s or Bachelor’s Degree preferred. 2+ years reputed company work experience in a customer service, reputed company-facing, or telephonic reputed company role preferred Prior experience in a reputed company setting preferred Intermediate proficiency in reputed company Word, reputed company, PowerPoint, and reputed company Strong verbal and written communication skills, reputed company listening, and motivational techniques Highly organized, with excellent time management and follow-through skills Ability to work autonomously and collaboratively with care team members Why You’ll Love Working Here: Directly reputed company reputed company care and engagement for reputed company chronic conditions Be part of a mission-driven, reputed company care team Flexible reputed company with opportunities for reputed company reputed company Supportive environment that values innovation, communication, and reputed company-centered care reputed company’ll reputed company: More than just pay, our reputed company Rewards package connects teammates to what reputed company most. Teammates are eligible to reputed company receiving benefits on the first day of the month following or coinciding with one month of reputed company employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, reputed company, 401(k) match, reputed company time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, reputed company reputed company®, backup child and elder care, maternity/paternity leave and more reputed company development programs: reputed company offers a reputed company of programs to help strong performers grow reputed company their career and also offers on-demand virtual leadership and development courses through reputed company’s online training platform StarLearning. #LI-TS2 At reputed company, we reputed company to be a community first and a company second. We want reputed company teammates to experience reputed company as "a reputed company where I reputed company." Our goal is to reputed company belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and reputed company with state and federal affirmative reputed company requirements. Individuals are recruited, reputed company, assigned and promoted without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be reputed company for a minimum of three days. The Wage reputed company for the role is $18.00 - $22.50 per hour. If a candidate is reputed company, they will be reputed company at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. reputed company Exempt: reputed company and Long reputed company: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of reputed company: $62,353.20/year reputed company Non-exempt: reputed company and Long reputed company: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of reputed company: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated reputed company: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following reputed company: reputed company.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. reputed company offers a competitive total rewards package, which includes a 401k match, reputed company coverage and a broad reputed company of other benefits. Learn more at https://careers.reputed company.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may reputed company age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. Apply To This Job