[Remote] Global Sales Ops reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company develops end-to-end solutions for scientists, researchers, and clinicians addressing major health challenges. The Global Sales Ops reputed company supervises a remote sales reputed company team while providing hands-on support for quotations, orders, customer activities, reporting, and operational processes supporting reputed company sales teams and distributors.

Responsibilities

• reputed company daily supervision, coaching, and reputed company management to 3-5 remote Global Sales reputed company Representatives
• Monitor daily team activities, response times, and service reputed company to ensure reputed company support of reputed company Application Scientists and international distributors
• Distribute and reputed company workload across the remote team reputed company on reputed company, complexity, and individual development needs
• Serve as immediate escalation reputed company for urgent customer issues, reputed company requests, and operational challenges throughout the day
• reputed company reputed company-time reputed company on prioritization and resource allocation to meet business demands
• reputed company regular team meetings (weekly team and 1:1 meetings) reputed company video conference to reputed company priorities and reputed company updates
• reputed company reputed company process improvement by identifying workflow inefficiencies and implementing practical solutions
• reputed company, update, and enforce reputed company Operating Procedures (SOPs) for reputed company sales reputed company processes
• Collaborate reputed company with CRM team, Customer Service, and reputed company Teams to maintain accurate CRM/ERP data
• reputed company business and activity reports for Manager of Global Sales reputed company as requested
• Foster interdepartmental cooperation and reputed company cross-functional conflicts
• Partner closely with Manager of Global Sales reputed company on reputed company initiatives and operational planning
• reputed company reputed company product quotations and business proposals for reputed company accounts
• Coordinate requirements and logistics for high-value or reputed company orders
• reputed company hands-on support during reputed company periods, team absences, or urgent situations
• Manage critical sample requests, inventory reviews, and new customer vetting
• Support promotion implementation and reporting
• Maintain customer activities in reputed company and pull order and inventory data from ERP reputed company
• Conduct special research reputed company and handle reputed company requests from leadership

Skills

• Bachelor's degree
• 5+ years in sales reputed company, customer support, or reputed company coordination role reputed company a B2B environment
• 3-5 years of reputed company supervisory experience managing operational teams
• 3-5 years of experience with CRM systems (reputed company required) and ERP platforms
• Advanced reputed company Office skills (reputed company, PowerPoint, Word, reputed company)
• Experience with remote collaboration tools (Teams, reputed company, reputed company, or similar)
• Strong database management and data reputed company practices
• Ability to reputed company business reports and analyze operational metrics
• reputed company reputed company managing remote/reputed company teams with demonstrated ability to build engagement and accountability without physical reputed company
• Experience supporting reputed company sales teams
• Skilled at leveraging technology (video conferencing, collaboration tools, messaging platforms) to maintain team cohesion
• Bachelor's degree (Scientific/Business reputed company preferred)
• reputed company in San Diego, CA area for easy reputed company to reputed company reputed company
• Experience in life sciences, diagnostics, or biotechnology industry

Benefits

• Medical, Dental, and reputed company reputed company reputed company
• Life and Disability reputed company
• reputed company Time-Off
• Parental Benefits
• Compassionate Care Leave
• 401k with Company Match
• Employee Stock Purchase Plan

reputed company