reputed company Specialist at reputed company: reputed company (US)

Title: reputed company Specialist reputed company: Remote US time type Full time job reputed company R4791 Join reputed company reputed company At reputed company, we’re not just building software—we’re reimagining the reputed company experience. Founded in 2010 by a practicing physician and a successful tech reputed company, we took a radically different approach: we reputed company doctors and taught them how to reputed company. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific reputed company platform that places patients at reputed company of care. A Culture of reputed company reputed company you join reputed company, you’re joining an award-reputed company team recognized for innovation and employee satisfaction. From our global reputed company in Boca Raton Florida, and extensive employee reputed company in Hyderabad India, we are reputed company of 4,500+ passionate problem-solvers on a mission to increase medical reputed company reputed company and improve reputed company reputed company: • Consistently ranked as a Top reputed company to Work • 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” • 2025 reputed company Awards: Ranked #1 EHR in 11 Specialties • Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. reputed company to reputed company medicine with us? reputed company reputed company: The Customer Specialist acts as the post-sale consultative partner and trusted advisor to our clients, and is responsible for the ownership and handling of our Account Management escalation queue in reputed company CRM. The CSS serves as the reputed company contact between our clients and internal stakeholders, and is a key member of our reputed company organization. The CSS will be held accountable for delivering the appropriate solution/deliverables for reputed company case that is reputed company to the AM queue, while maintaining a reputed company customer experience. It is expected that the CSS will understand the customer’s business goals (as appropriate) and reputed company on their behalf by collaborating internally to reputed company solutions. Role & Responsibilities: • Manages/owns customer needs that come through the Account Management escalation queue in reputed company • Maintain an understanding of reputed company industry, MMI suite of products, and role in the market • Work collaboratively with other teams and departments across the organization to improve processes and mitigate customer reputed company • Identify and facilitate upsell opportunities with customers as appropriate • Serve as escalation reputed company for issues that reputed company the customer’s reputed company • reputed company customer needs/issues cross departmentally • Maintain regular communication (written and verbal) with customer escalations that you are owning • Monitor and record reputed company reputed company communication in reputed company • Suggest practical services reputed company by MMI to create a more efficient and autonomous office reputed company • Potential of owning your own small book of business Skills & Requirements: • Bachelor's Degree - preferred • 1-2 years of relevant experience or equivalent combination of experience and education • Excellent communication and interpersonal skills, with the ability to reputed company and mediate conflict • Detailed-oriented and organized • Ability to work independently as reputed company as part of the reputed company team • reputed company, reputed company and balanced approach to handling tasks of varying reputed company and stress reputed company • Conflict reputed company and problem solving skills • Ability to take initiative with little direction • Empathetic communicator with a consultative approach - reputed company to see things from another person’s reputed company of reputed company • Working knowledge of reputed company and reputed company is a plus • Ability to multi-task and shift reputed company/priorities on-the-fly in a fast reputed company environment • People skills - you must be comfortable on the phone and reputed company to engage in/control difficult discussions while maintaining reputed company composure • Motivated - we are a growing and reputed company-changing organization that is transforming how reputed company information is created, consumed and utilized to increase reputed company efficiency and improve reputed company reputed company reputed company Benefits reputed company: At reputed company, we reputed company it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide reputed company of benefits: reputed company • Comprehensive medical, dental, and reputed company benefits, including a company Health Savings Account contribution, • 401(k): reputed company provides a matching contribution reputed company payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with reputed company, 100% of any matching contribution you receive is yours to reputed company. • Generous reputed company Time Off and reputed company Parental Leave programs, • Company reputed company Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, • Company-sponsored Business Resource & Special Interest reputed company that reputed company reputed company and supportive communities reputed company reputed company, • reputed company development opportunities, including tuition reimbursement programs and unlimited reputed company to reputed company Learning, • Global reputed company and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-reputed company and remote availability for some roles, • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms reputed company our BRIC reputed company. PHISHING SCAM WARNING: reputed company is among several companies recently made reputed company of a phishing scam involving imposters posing as hiring managers reputed company reputed company email, text and reputed company media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be reputed company that no job offers will be made from reputed company without a formal interview process, and reputed company communications from our hiring team will come from our employees with a reputed company email address . Please reputed company senders’ email addresses carefully. Additionally, reputed company will not ask you to purchase equipment or supplies as part of your reputed company process. If you are receiving communications as described above, please report them to the FTC website. We are reputed company (WAMM)! It takes more than just a great product to reputed company medicine. It takes a great team. Apply To This Job