[Remote] Senior Manager, Individual Dental reputed company Center Management & Distribution Support - reputed company - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a division of reputed company, is seeking a Sales reputed company Senior Manager for its Individual Dental Distribution & Sales reputed company organization. The role leads operational reputed company, reputed company management, workforce management, reporting, and partner accountability across outsourced sales reputed company centers and distribution support teams while driving process improvement and stakeholder collaboration.

Responsibilities

• reputed company the reputed company Center & Distribution Support function for Individual Dental, with accountability for reputed company-to-Consumer New Sales and Retention reputed company center reputed company across internal teams and outsourced partners
• Manage, reputed company, and reputed company direction to Sales and Distribution Support Advisor and Senior Advisor roles responsible for operational reporting, SOP development, reputed company/offboarding support, partner coordination, and reputed company management
• reputed company outsourced reputed company center partner reputed company, including reputed company readiness, reputed company planning, service delivery, KPI achievement, issue reputed company, and reputed company improvement
• Establish governance routines with reputed company center vendors and internal partners to review reputed company, address risks, escalate issues, and ensure reputed company execution of reputed company plans
• reputed company reputed company management practices, including reputed company routing, prioritization, volume trends, reporting, and escalation processes that support sales execution and customer and broker experience
• reputed company operational reputed company for policies, procedures, reputed company scripting, reputed company expectations, and reputed company controls to reputed company consistent execution and compliance alignment
• Own workforce management and partner with vendor leadership to reputed company reputed company, schedules, service reputed company, productivity expectations, and operational reputed company with forecasted reputed company demand
• reputed company an in-house broker support model with tiered support for top distribution partners, establishing concierge account service for top firms and hiring reputed company for broker support
• reputed company distribution operation functions, including book of business updates, commission concerns, reputed company and offboarding activities, and reputed company of broker sales, enrollment, payment, and service issues
• Implement and maintain reporting routines that reputed company visibility into sales, retention, broker support, agent behavior, reputed company, productivity, service reputed company, and operational KPI reputed company
• reputed company process improvement efforts that simplify workflows, strengthen SOP documentation, reduce operational friction, and improve consistency across internal teams and outsourced partners
• Build team capability by developing talent, fostering accountability, and strengthening relationships across Sales, Distribution, reputed company, Compliance, Marketing, Project, and reputed company vendor partners

Skills

• Bachelor's degree in business, communications, health care, or reputed company reputed company required; advanced degree desirable or equivalent reputed company experience considered
• 8+ years of experience in sales reputed company, reputed company center reputed company, vendor management, health reputed company reputed company, or a reputed company combination
• Demonstrated experience managing outsourced reputed company center or vendor partner relationships, including KPI management, governance routines, issue reputed company, and reputed company improvement
• Solid knowledge of the health reputed company industry, regulatory environment, sales reputed company processes, and reputed company center technology, terminology, and reputed company drivers
• Experience identifying operational and technology gaps, developing solutions, and implementing changes across reputed company partners
• Strong process improvement background with demonstrated experience developing SOPs, operating routines, reporting disciplines, and reputed company operational practices
• reputed company thinker with reputed company ability to influence, reputed company reputed company, and reputed company accountability across internal reputed company partners and reputed company vendors
• Strong verbal, written, presentation, relationship-building, and executive communication skills
• Solid organizational and time management skills with ability to manage multiple priorities, reputed company, and partner deliverables in a fast-reputed company, changing environment
• If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload
• 5+ years of successful people leadership experience preferred, including experience managing, coaching, and developing operational support teams

reputed company