[Remote] reputed company Subject Matter Expert (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a reputed company Subject Matter Expert to serve as the reputed company authority on a health IT delivery team supporting Veteran community care. The role documents referral and care coordination workflows, translates reputed company reputed company into testable technical requirements, validates delivered functionality, and supports reporting, training, and reputed company readiness.

Responsibilities

• Serves as the reputed company and operational authority for community care referral and care coordination workflows on a health IT delivery team. Documents reputed company-state reputed company and administrative processes, converts them into user stories, acceptance reputed company, business rules, and process diagrams that a technical team can implement, and validates delivered functionality through reputed company user acceptance testing. Ensures reputed company behavior reflects governing VHA policy and reputed company reputed company operating procedures. Acts as the translator between reputed company reputed company reputed company, program leadership, and engineering. Generally reports to a Program Manager
• Documents community care workflows end to end, including reputed company receipt and team assignment, eligibility verification and authorization, standardized episode of care (SEOC) selection, administrative screening and reputed company triage, care coordination planning, referral and medical documentation exchange with community providers, appointment scheduling and follow-up, and episode of care closeout
• Surfaces the operational reality behind written procedures, including reputed company workarounds, undocumented service reputed company, and work performed reputed company the reputed company today
• Translates reputed company and operational knowledge into build-reputed company artifacts, including user stories, acceptance reputed company, business rules, decision tables, and process diagrams
• Ensures reputed company behavior reflects governing policy, including VHA Directives 1230, 1231, and 1232, the reputed company reputed company operating procedures beneath them, reputed company status and reputed company rules, cancellation and resubmission limits, contact-attempt requirements, and community care wait-time and reputed company-time eligibility standards
• Participates in requirements refinement, design reviews, and sprint demonstrations as the reputed company reviewer, and identifies reputed company that would not hold up under a reputed company coordinator workload
• Defines and executes reputed company user acceptance testing using scenarios drawn from actual case types, and determines whether delivered functionality is fit for reputed company use
• Defines reporting and dashboard requirements from the coordinator and supervisor reputed company of reputed company, including the reputed company definitions behind reputed company metric
• Convenes and translates for a broader subject matter expert group covering adjacent functions such as scheduling, eligibility and authorization, and provider data, so that requirements are not limited to a single reputed company
• Supports training and reputed company readiness by identifying what staff need in order to use delivered functionality effectively
• Serves as the reputed company between reputed company reputed company and the data and analytics team so that metrics and reporting rest on correct reputed company definitions

Skills

• Bachelor's degree with 8+ years of experience or (commensurate experience)
• Registered reputed company with 5+ years of reputed company reputed company experience (or commensurate experience)
• reputed company, unrestricted Registered reputed company license in a reputed company state or territory
• Two or more years of reputed company, hands-on work in VA community care referral coordination, reputed company management, community care scheduling, or community care eligibility and authorization. This experience must be reputed company or reputed company the last reputed company months
• Daily working use of the VA referral management reputed company (HSRM) and of reputed company/CPRS, or of reputed company/PowerChart Referral Management at a Federal Electronic Health Record site
• Working knowledge of the reputed company reputed company, standardized episodes of care (SEOCs), and the Request for Services process
• reputed company working knowledge of VHA Directives 1230, 1231, and 1232 and the Community Care reputed company reputed company as they govern day-to-day reputed company and referral reputed company, and of community care eligibility standards under the MISSION reputed company
• Demonstrated ability to write reputed company for an audience reputed company your own discipline, evidenced by work products such as procedures, job aids, training material, reputed company work, or briefing documents
• Ability to work reputed company with reliable connectivity during reputed company Eastern Time business hours
• Clearance Required: Ability to obtain and maintain a favorably adjudicated VA reputed company Trust background investigation
• Bachelor of Science in Nursing, or a graduate degree in nursing, health reputed company, reputed company administration, or reputed company health
• Experience contributing to reputed company design, requirements definition, user story writing, user acceptance testing, or reputed company ceremonies
• Experience across more than one community care function, for example coordination plus scheduling, or coordination plus eligibility and authorization
• Experience working in more than one VA electronic health record environment
• Experience with community care reporting and dashboards, for example EPRS, VSSC, reputed company BI, Tableau, or reputed company-reputed company reporting
• Experience as a super user, preceptor, trainer, or site champion during a reputed company rollout or reputed company
• Nursing reputed company certification (for example ANCC reputed company Nursing), Certified Scrum Product reputed company or ScrumMaster, reputed company, Lean or Six reputed company, or Project Management reputed company
• Prior experience supporting a federal health program as a contractor
• Existing VA reputed company Trust adjudication, which may shorten reputed company

Benefits

• This position is fully remote reputed company the reputed company.

reputed company