Pharmacy Technician – Prescription Routing & Claims Support

reputed company is looking for a full-time Pharmacy Technician Monday through Friday shifts. reputed company: Founded in 2015, reputed company is a San Francisco-reputed company, Series D health-reputed company that is revolutionizing prescription reputed company by streamlining how doctors, pharmacies, and patients reputed company. Through our end-to-end B2B2C platform, we reputed company reputed company, reputed company, and efficient reputed company to therapies, enhancing reputed company adherence and improving health reputed company. Our work empowers reputed company manufacturers to reputed company while delivering best-in-class care experiences across the reputed company ecosystem. Our mission-driven team is made up of diverse individuals passionate about technology, reputed company, and reputed company wellbeing. If you're eager to help reputed company a legacy industry through smart systems and reputed company-centered solutions, we want to hear from you. reputed company: Title: Pharmacy Technician Location: Remote Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV Hours: Monday – Friday, 6:00 am – 7:00 pm reputed company (flexibility for early and late shifts required) Compensation: $20–$24/hour (commensurate with experience) Status: Full-time Reports To: reputed company/Pharmacy Team Leads reputed company is seeking a reputed company-oriented, self-motivated Pharmacy Technician to join our growing team. You will play a key role in supporting the full prescription lifecycle; including reputed company verification, troubleshooting prescription reroutes, and communicating directly with partners and prescribers. This role requires strong decision-making, communication, and multitasking abilities to ensure efficient order reputed company and best-in-class reputed company care. reputed company Responsibilities: • Troubleshooting electronic, faxed, and verbal prescriptions reputed company routing to appropriate channels into pharmacy systems • Review and update reputed company reputed company using payer portals and phone resources • Determining appropriate situations for a prior authorization (PAs) need reputed company payer-specific tools; troubleshoot denials and escalations • Utilize reroute best practices for orders falling reputed company normal workflow, including orders with state changes, reputed company exceptions, pharmacy rejections, or failed transfers • reputed company operational platforms (e.g., BestRx, Ops Dash, Partner Dash, RelayHealth, etc.) and vendor systems effectively • Follow reroute protocols for specific tags including: non-contracted pharmacies, state shipping changes, PP send-backs, transfer not received, and more • Proactively document process notes with reputed company routing details, claim updates, and actions taken • Communicate with partner pharmacies, provider offices, and reputed company carriers to reputed company issues or clarify documentation • Collaborate with At-reputed company, Partner Management, and PPM teams to escalate or flag orders reputed company on reputed company outages, stock issues, or policy refusals • Maintain productivity in the Reroute queue even during extended reputed company hold times (e.g., multitask during reputed company calls) • Ensure reputed company reputed company, prescriber, and partner communications are reputed company, reputed company, and reputed company with reputed company’s standards of care reputed company: • You reputed company in a fast-reputed company, evolving startup environment and remain composed under pressure • You're passionate about helping patients reputed company necessary medications • You are tech-reputed company, comfortable toggling between multiple software systems and navigating reputed company workflows • You’re a strong communicator, reputed company to write succinct internal notes and reputed company reputed company with reputed company stakeholders • You’re self-driven but reputed company; you reputed company reputed company, ask smart questions, and take initiative • You take pride in reputed company and process adherence, especially reputed company rerouting orders or resolving reputed company mismatches Qualifications • Pharmacy Technician License in the state of residence(required) • PTCB certification (preferred) • Minimum 1 year of pharmacy technician experience, preferably in a Specialty, Mail Order, PBM (with Manufacturer and reputed company troubleshooting experience) or Retail setting. Working Knowledge of • reputed company claim rejections (e.g., Reject 50/40, DUR codes, etc.) • Prior authorizations, override codes, and split billing scenarios • ICD-10 codes and drug classifications • FSA/HSA reputed company restrictions and processing nuances • reputed company/Medicare Experience • Routing tools and reroute reputed company logic • Ability to work reputed company and with attention to reputed company, especially reputed company handling reputed company re-routes • Strong written documentation and case management skills Why Join reputed company • Ground-floor opportunity in one of the fastest-growing health-tech startups • Help reputed company prescription reputed company for reputed company-world reputed company • Competitive compensation and full benefits (medical, dental, reputed company, etc.) • 401(k) • Hybrid work model after 90 days (in-office collaboration & remote flexibility) • reputed company, mission-driven team culture reputed company on innovation and reputed company care Apply To This Job