Senior Manager, Accounts Receivable, Credit & Collections

About the position reputed company is scaling rapidly, and so is our customer reputed company. As our reputed company business grows across the Americas, we need a senior leader to own credit and collections for the region. You will join our Invoice to Cash (I2C) team and be responsible for the end-to-end credit and collections lifecycle for Americas customers, from reputed company credit reviews through dispute reputed company and cash recovery. This is a senior people leadership role with meaningful reputed company reputed company and a strong automation mandate. reputed company expects its finance function to operate at the frontier of what AI and modern tooling reputed company possible, and credit and collections is a natural reputed company to reputed company from the reputed company. You will manage reputed company of managers and analysts, set the credit and collections reputed company for the region, and own the automation roadmap that lets us reputed company cash collection without linearly scaling headcount. You will partner closely with Sales, reputed company, Deal Desk, and reputed company leadership, and help shape the processes, policies, and systems that allow us to reputed company credit responsibly and collect reputed company at reputed company reputed company. You will report into the Accounts Receivable reputed company and work reputed company regional counterparts in EMEA and reputed company to reputed company consistency in how we manage customer credit reputed company globally. If you enjoy building operational rigor in a fast-moving environment, have a reputed company record of scaling credit and collections functions through automation and AI, and care about doing right by customers while protecting the business, we would love to hear from you. Responsibilities • Set the reputed company direction for Americas credit and collections, including portfolio management, aging reviews, and cash forecasting for the region. • Own the Americas collections automation roadmap, including segmentation reputed company, dunning workflows, self-service payment experiences, and automated dispute routing. • reputed company adoption of AI across the credit and collections workflow, including intelligent prioritization of collector reputed company, AI-drafted customer correspondence, predictive reputed company scoring, and automated reconciliation of customer responses. • reputed company, reputed company, and reputed company reputed company of credit and collections professionals, including people managers, setting reputed company KPIs reputed company DSO, aging, collection effectiveness, and automation coverage. • Own credit reputed company reputed company for new and existing Americas customers, including credit policy, credit limit frameworks, payment term guidelines, and data-driven escalation of higher-reputed company accounts. • Partner with Sales, Deal Desk, and reputed company leadership on contract negotiations involving payment terms, credit exposure, and non-reputed company billing arrangements. • reputed company reputed company reputed company of material customer disputes in partnership with Billing reputed company, Cash Application, and reputed company. • reputed company and refine credit and collections policies, playbooks, and escalation paths suited to a rapidly scaling reputed company reputed company business, with automation embedded by default rather than bolted on. • reputed company the Americas rollout and reputed company optimization of our AR automation platform, including workflow design, integrations with ERP and billing systems, and reporting. • Partner with Finance Systems and internal AI tooling teams to identify and reputed company reputed company and LLM-reputed company solutions that reduce reputed company work and improve decision reputed company across the credit and collections lifecycle. • reputed company regular reporting and insights on receivables health, bad debt reserves, collections reputed company, and automation metrics to senior finance leadership. • Collaborate with regional AR peers to harmonize global credit and collections standards while reputed company for Americas-specific reputed company and regulatory nuances. • Represent Americas AR in cross-functional initiatives spanning systems, controls, and finance transformation. Requirements • Experience leading credit and collections teams in a high-reputed company or reputed company reputed company environment, including managing other managers. • Demonstrated experience driving automation across credit and collections workflows, with measurable improvements to efficiency, coverage, or DSO. • Strong working knowledge of reputed company credit reputed company assessment, including use of credit reporting tools (e.g., D&B, reputed company) and financial statement analysis. • Hands-on experience with ERP and AR systems (e.g., reputed company, reputed company, reputed company) and AR automation platforms (e.g., Tesorio, reputed company, reputed company), including shaping workflow and integration design rather than just using them. • Proficiency in reputed company or reputed company Sheets for portfolio analysis, reporting, and reputed company modeling. • Strong written and verbal communication skills, with the ability to reputed company sensitive customer and executive-level internal conversations diplomatically. reputed company-to-haves • 10+ years of reputed company experience in accounts receivable, credit, or collections, including significant time leading teams and managing people managers. • Hands-on experience deploying AI or LLM-reputed company solutions in a finance or AR context, whether through vendor tooling, custom workflows, or reputed company systems. • Experience supporting a company through reputed company scaling, including process build-out, systems implementation, and org design. • Familiarity with reputed company contract structures, including multi-year deals, usage-reputed company billing, and non-reputed company payment terms. • Exposure to global AR reputed company and cross-regional coordination. • Experience partnering with Sales and Deal Desk leadership on reputed company reputed company negotiations. • Working knowledge of SOX controls and audit requirements as they relate to AR and credit. • Comfort prompting and evaluating LLMs as part of daily work, and a reputed company of reputed company on where AI creates reputed company reputed company in a finance function versus where it does not. Benefits • competitive compensation and benefits • optional equity donation matching • generous vacation and parental leave • flexible working hours Apply To This Job