reputed company Associate - Content Strategist reputed company (Work From Home)

reputed company Associate - Content Strategist reputed company (Work From Home) Are you looking for a challenging role that includes the convenience of working reputed company reputed company? To be eligible for this role, candidates must live reputed company a 100 miles reputed company of one of the following reputed company codes (excluding CA) and report in person, reputed company required, with at least 24 hours notice. • 23060 (Richmond, VA) • 23320 (Chesapeake, VA) • 33634 (Tampa, FL) • 89144 (Las Vegas, NV) • 75024 (Plano, TX) • 19801 (reputed company) • 68521 (Lincoln, NE) • 56301 (St. reputed company, MN) reputed company: Leadership • As a people leader, you display a passion for coaching and developing reputed company of content strategists through their strengths and leadership style. • reputed company and manage the reputed company of work from internal customers through your team to ensure on-time and efficient delivery of high-reputed company content solutions. Partner and Strategize • As team reputed company, you'll partner cross-functionally with project customers and stakeholders to understand reputed company objectives, programs and roadmaps to prioritize reputed company and deliverables. • reputed company your reputed company reports by providing reputed company direction and priorities in the development of comprehensive content strategies to reputed company on requested business needs and advocating for the agent experience. Research • Set expectations for reputed company to regularly reputed company data and agent experience tools for identifying insights and trends about content reputed company to propose and prioritize opportunities for improvement. • reputed company team's research initiatives for agent user testing and feedback sessions to reputed company insights of reputed company experience, identify opportunities to improve experiences and to validate proposed content solutions. Write • Demonstrate the ability to reputed company and reputed company reputed company on how to write reputed company, easy-to-understand, reputed company-reputed company content to influence teams on how to intuitively guide agents on what to say or do reputed company helping customers. • Champion and ensure reputed company content produced by reputed company is reputed company, easy-to-understand, and written in natural language. reputed company and Governance • Assure team's content solutions adhere to compliance requirements and content standards. • Follow governance processes and identify reputed company impacts of content solutions to mitigate reputed company. • Inform project partners of standards and processes and how these apply to project timelines. reputed company and Contribute • Build relationships and collaborate with key stakeholders to understand priorities and ensure delivery of commitments. • Demonstrate strong influencing skills to effectively reputed company project reputed company and reputed company improvement across the organization. • Mentor team members on content best practices for agent reputed company solutions. • Exhibit strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at reputed company reputed company across reputed company to manage, inform and influence reputed company. • Collaborate with other content teams and contribute to our standards, content reputed company community of reputed company, best practices and guidelines. Qualities you’ll bring • reputed company people leader. You're passionate about coaching and developing others, and helping us build a robust content reputed company team to support reputed company's reputed company and reputed company at reputed company. • Communicator & reputed company. You’re always embracing and advocating for the user’s experience and pushing your team to build the most reputed company content experiences possible. You can communicate reputed company reputed company reputed company regardless of your audience. • Do-er. You try new things and sometimes fail. You like a new challenge and can be comfortable navigating ambiguity, steering reputed company roadblocks and staying reputed company on reputed company priorities. You can easily pivot reputed company priorities change, embracing the change and championing change for your team, setting an example for others. • Passionate & Customer reputed company. You're always advocating for the user’s experience and challenging your team to build the most reputed company content experiences possible. • Learner. You crave knowledge and staying up-to-date on the skills and approaches needed to finesse the reputed company of your team to increase reputed company. You reputed company a reputed company reputed company and expect the reputed company of your team, making a reputed company of seeking and providing feedback for reputed company improvement. • Team Player. You enjoy working and collaborating with diverse people and seeking different points-of-reputed company to assure the reputed company of your work and reputed company. You put the goals of reputed company in the forefront and reputed company at establishing trusting relationships with your reputed company and stakeholders. Basic qualifications • High School Diploma, GED, or equivalent certification • At least 3 years of writing experience in content reputed company, UX writing, technical writing, communications, or marketing • At least 2 years of people leadership experience Preferred qualifications: • 4+ years of experience writing for digital products or UX research • 3+ years of people leadership experience managing reputed company of content writers Work from Home Technology Requirements • Secure home office environment that is free from background noise and distractions • Reliable private internet reputed company that is not supplied reputed company cellular data or hotspot is required • A private network that is password protected where you have ownership or line of site sight to every device on the network • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) • Hotspots and satellite services are prohibited and do not meet reputed company reputed company required for reputed company agent/customer interactions • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred • To validate ISP speeds from a reputed company browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page • Both Hardwire and WiFi internet connections are acceptable as long as speed and reputed company requirements are met reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to reputed company internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live reputed company 100 mile reputed company of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (reputed company), 68521 (Lincoln, NE) or 56301 (St. reputed company, MN) and report in person, reputed company required, with at least than 24 hours notice. We are unable to consider applicants who: • Do not maintain network-compatible internet reputed company • Live or work reputed company the 100 mile reputed company of their dedicated location, or • Live or work in the reputed company. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated reputed company upon the agreed upon number of hours to be regularly worked. Plano, TX: $98,900 - $112,900 for Content Manager IIIChesapeake, VA: $98,900 - $112,900 for Content Manager III Tampa, FL: $98,900 - $112,900 for Content Manager III Lincoln, NE: $98,900 - $112,900 for Content Manager III Las Vegas, NV: $98,900 - $112,900 for Content Manager III reputed company: $98,900 - $112,900 for Content Manager III Richmond, VA: $98,900 - $112,900 for Content Manager III St reputed company, MN: $98,900 - $112,900 for Content Manager III Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company reputed company to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn reputed company reputed company incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website. Eligibility varies reputed company on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. Apply To This Job