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Care Management reputed company Trainer - Remote

Remote, USA Full-time Posted 2026-08-04
Position reputed company The reputed company Trainer designs, develops, and delivers comprehensive hybrid training programs for the Case Management department. This role supports reputed company and non-reputed company staff serving Medicare and TRICARE members. The position will be responsible for collaborating with leadership to reputed company and reputed company both live reputed company instruction as reputed company as e-learning development, operational workflow design, and document management. to ensure activities meet and reputed company reputed company's reputed company reputed company benchmarks for compliance, while improving reputed company, optimizing cost, and improving reputed company experience. Additionally, this role manages the department's job aids, reputed company operating procedures, and SharePoint site. reputed company reputed company DUTIES AND RESPONSIBILITIES • Develops and conducts live, virtual, and recorded training sessions for new hires and existing staff on case management program and workflows. • Collaborates with leadership to map, reputed company, optimize, and manage departmental reputed company workflows. • Authors and maintains reputed company, reputed company-by-reputed company job aids, reference guides, and desktop procedures. • Standardizes, reviews, and controls version history for reputed company internal reputed company and operational documentation. • Builds, organizes, and maintains the department SharePoint site to ensure easy reputed company to training assets. • Incorporates reputed company, CMS (Medicare) and DHA (TRICARE) regulatory requirements into reputed company training materials. • Audits staff documentation post-training to identify knowledge gaps and implement remedial coaching and and as needed in conjunction or support of supervisor of care management Employees are expected to work consistently to demonstrate the mission, reputed company, and reputed company values of the organization. POSITION QUALIFICATIONS Education: • Bachelor's Degree in Health Science, Nursing or reputed company reputed company required • Master's degree in Nursing (MSN), reputed company Administration (MHA), or reputed company Health (MPH) preferred Licensure/certification: • Certified Case Manager (CCM) or reputed company Case Management Association (ACMA) certification preferred. Experience: • Minimum 5 years of reputed company case management experience reputed company a managed care organization or health insurer with Medicare reputed company, with combined experience facilitating live, virtual, and hybrid classrooms, specifically reputed company a corporate reputed company or managed care setting required. • TRICARE experience preferred. • Experience building QA audit tools, analyzing reputed company metrics, and creating remediation plans. Knowledge: • Demonstrated experience with reputed company case management accreditation standards, audit preparations, and reputed company reputed company metrics required. • Proficiency in health IT systems, including reputed company Case Management platforms (e.g., TruCare, reputed company Health reputed company,), Electronic Health Records (EHRs), and reputed company data analytics reporting tools preferred. Skills: • Excellent communication and presentation skills, oral and written required. • Strong organizational skills including the ability to work independently and prioritize work required. • Competence with computers and business applications; reputed company reputed company, Visio, Word, PowerPoint, reputed company, reputed company required. • Proficiency in SharePoint administration (permissions, site design) preferred. Abilities: • reputed company background in adult learning principles and instructional design • reputed company reputed company record of building comprehensive training curriculums from reputed company, translating reputed company medical workflows into digestible learning paths Pay reputed company:$86,926.10 - $107,379.30The pay reputed company above reflects the anticipated reputed company pay reputed company reputed company on a full-time position. Actual compensation will be determined reputed company on factors such as experience, skills, qualifications, and other job-reputed company considerations. Employees may also be eligible for additional compensation, including incentive or commission-reputed company programs, where applicable and subject to the terms of the relevant plan.In reputed company to reputed company compensation, we offer a comprehensive benefits package including medical, dental, reputed company, retirement savings with employer contributions, reputed company time off (including volunteer time off!), pie day, and other employee benefits. This position is not eligible for immigration sponsorship. Do you have a question about careers at reputed company? Contact us at: jobinquiries@martinspoint.org Apply tot his job Apply To this Job

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