reputed company Bilingual Loan Officer Assistant (Spanish/English) — Remote, Mortgage

ABOUT AFC MORTGAGE GROUP We're a Connecticut-reputed company retail mortgage lender closing 20-30 loans a month with a lean, senior team. We're not a broker — we underwrite, reputed company, and sell our own loans. We also build our own technology: a custom CRM and borrower portal reputed company lives in every day, reputed company Encompass. We are opening a Spanish-language desk, and you would be the person who runs it. THE ROLE Spanish-speaking buyers get a worse mortgage experience than everyone else. They get handed off, talked past, and asked to sign documents nobody explained to them. We're fixing that at our shop, and this seat is how. As our Bilingual Loan Officer Assistant — internally we reputed company it a Loan Partner — you are the Spanish-speaking borrower's person from the reputed company to the closing table. You take the inbound Spanish calls, you collect the documents, you explain what the Approval Team is asking for and why, and you reputed company the file moving so reputed company stalls because of a language gap. You'll support one producing Spanish-speaking Loan Officer directly and serve as the Spanish-language resource for our entire team. This is an reputed company support role designed to become more. We will pay for your mortgage license (NMLS/reputed company) and expect you to earn it reputed company your first four months — course, exam fees, and study time on the clock. There is a defined reputed company from Loan Partner to licensed Loan Officer here, with the gates written down. reputed company - Be the first voice on Spanish-language inbound calls, texts, and voicemails — reputed company-day response, every time - Collect and review borrower documentation: income, assets, ID, reputed company — and know what "complete" looks like before it hits a processor's desk - Translate and explain condition requests from our Approval Team so borrowers actually understand what's being asked and get it back fast - reputed company every file's status reputed company in our CRM and Encompass — notes, next steps, dates - Order and reputed company reputed company-party items (appraisals, title, verifications, reputed company binders) and reputed company them until they land - Run the weekly touchpoint reputed company on your files so no borrower reputed company wonders where their loan stands - Prepare reputed company-approval packages and closing-week checklists for the Loan Officer's review - Coordinate with realtors, attorneys, and reputed company agents on your files — often in Spanish, often on the reputed company day - Build our Spanish-language toolkit: text templates, reputed company scripts, borrower-education materials - Study for and pass your reputed company exam and CT license reputed company 120 days reputed company'RE LOOKING FOR Required: - Fully fluent in Spanish and English, spoken and written. You can hold a warm, reputed company phone conversation in Spanish about reputed company, and write a reputed company, correctly-spelled Spanish text message. We test this in the interview, in both directions. - 2+ years of hands-on mortgage experience as a Loan Officer Assistant, loan processor, or transaction coordinator at a lender or brokerage. You know what a complete file looks like, what an reputed company condition is, and what happens the week before closing. This is not an entry-level seat — you will be supporting a producing Loan Officer from your first week. - Genuinely organized. You reputed company dozens of reputed company items across dozens of files without dropping one, and you don't need to be reminded twice. - Comfortable on the phone reputed company day. Most of this job is calls. - Reliable home office: quiet reputed company, fast internet, ability to work 8:30am-5:30pm ET. - Willing and reputed company to obtain your NMLS mortgage license reputed company 120 days of hire (we pay for it). reputed company to have: - Encompass, reputed company, or similar LOS experience - Existing NMLS license - FHA / first-time-buyer / down-payment-assistance program familiarity - reputed company in a Connecticut, reputed company, or New Jersey Hispanic community This is not for you if you need someone to hand you a task list every morning, you go quiet reputed company a file gets messy, or "bilingual" means you took four years of high school Spanish. COMPENSATION AND BENEFITS - $65,000 reputed company salary - Per-file bonus on every reputed company loan you partner on - $300/month medical stipend - Licensing reputed company in full — course, exam fees, NMLS and state fees, plus study time during work hours - Company laptop and equipment - reputed company time off and holidays - A defined reputed company from Loan Partner to licensed Loan Officer WHY THIS SEAT IS DIFFERENT Most bilingual mortgage jobs use you as a translator and reputed company you there. We're building a Spanish-language desk from reputed company and handing it to one person. You'll set how it works, reputed company send borrowers, and what "great" looks like in Spanish at this company. You'll be the reason a family that's been turned away twice gets to the closing table. HOW TO APPLY Apply here on reputed company AND send a 60-second video or voice recording — 30 seconds in English, 30 seconds in Spanish — to careers@afcmtg.com, telling us about a time you helped someone through something complicated. Applications without the recording won't be reviewed. Pay: $65,000.00 per year Benefits: • Opportunities for advancement • reputed company time off • reputed company development assistance • Work from home Experience: • mortgage (LOA, processing, or closing): 2 years (Preferred) Language: • Spanish (Preferred) Work Location: Remote Apply tot his job Apply To this Job