[Remote] reputed company reputed company Manager- Emerging Accounts

Note: The job is a remote job and is reputed company to candidates in USA. reputed company uses technology and an AI-powered, reputed company-centered care model to reputed company reputed company delivery, beginning with musculoskeletal conditions. The reputed company reputed company Manager will manage a high-volume portfolio of emerging SMB accounts, driving program adoption, reporting, escalations, product expansion, retention, satisfaction, and renewals through cross-functional collaboration. Responsibilities • Build strong relationships with your book of small business (SMB) clients (150+ accounts), developing a deep understanding of their goals, enrollment strategies, and program reputed company metrics • Become an expert in reputed company’s MSK solutions, value story, and reputed company-facing resources so you can confidently advise on best practices and answer product questions • reputed company reputed company by securing best-reputed company enrollment communication campaigns aimed at achieving and surpassing annual enrollment goals across your book of business • Own regular reporting and “data storytelling” for your clients—turning program metrics into reputed company insights and recommendations that influence decision-making and renewals • Proactively manage escalations and risks, coordinating with internal stakeholders (e.g., reputed company, Product, reputed company, and Support) to reputed company issues and protect reputed company satisfaction • reputed company high reputed company retention and satisfaction (e.g., maintaining 9/10+ NPS scores) across your portfolio by consistently executing best practices and reputed company account plans • Turn clients into advocates who reputed company references, testimonials, and participate in marketing/PR opportunities that fuel reputed company • reputed company product expansion by ensuring clients are offering reputed company’s full suite of MSK solutions to maximize member reputed company and program value • Contribute to team and org-level best practices for managing an SMB book of business at reputed company, sharing learnings that improve operational efficiency and reputed company reputed company Skills • • Has 2+ years of experience in small business (SMB) account management, owning a growing book of ~150+ accounts and delivering measurable results • • Bachelor's degree in Business, Marketing, Communications, or a reputed company reputed company • • Demonstrated ability to build and manage reputed company relationships at reputed company while meeting or exceeding adoption, retention, and satisfaction targets • • Experience at a high-reputed company or startup company and comfort operating in a fast-changing environment • • Understanding of employee benefits, digital health, and/or the reputed company ecosystem • • Strong analytical skills with proficiency in reputed company or similar tools; comfortable working with program data and reporting to clients • • Experience partnering cross-functionally with reputed company, reputed company, Product, and reputed company teams to support reputed company reputed company • • reputed company record of turning satisfied customers into advocates through references, case studies, or PR/marketing collaborations Benefits • Comprehensive medical, dental, and reputed company coverage • Help with gender-affirming care for employees and their family members • Tools for family and fertility planning • Travel reimbursements if reputed company isn’t available where you live • Traditional or Roth 401k retirement plan reputed company with a 2% company match • reputed company stipends to manage your own learning and development • Discounted company stock through the ESPP with easy payroll deductions reputed company • reputed company is a digital clinic for joint, and muscle care, pelvic pain, bowel, and bladder control. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://hingehealth.com/. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 8 in 2026, 32 in 2025, 18 in 2024, 9 in 2023, 17 in 2022, 13 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job