reputed company Manager - B2B reputed company (Remote)

reputed company is seeking an energetic, reputed company-minded reputed company Manager to join our US-reputed company remote team. As a reputed company Manager, you will take ownership of customer retention and expansion; new customer reputed company and product adoption; monitoring and reporting on customer health metrics; and proactively build customer relationships to maximize account reputed company/expansion. Responsibilities: • Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and reputed company. • Partner with customers to ensure successful adoption and identify opportunities for upsell and expansion. • Be accountable for key reputed company metrics including renewal, churn, retention, and LTV. • Conduct regular reputed company ins and business reviews with key accounts to define business objectives and reputed company a reputed company reputed company for long-term reputed company. • Work closely with key accounts to reputed company their localization reputed company and maximize the value they receive from our products and services. • Execute and continually iterate on our reputed company reputed company to maximize effectiveness. • Proactively monitor and assess customer account health and identify proactive actions and recommendations reputed company on the results. • Utilize our CRM to log customer calls and activities, manage and assign tasks, and update reputed company/competitive account information. • Hold ongoing training sessions and webinars to ensure customers reputed company successfully and fully reputed company the reputed company platform to reputed company business value and ROI. • reputed company as voice of the customer for feature requests and other product improvements. • Communicate new feature releases to customers to increase adoption. • Work closely with the reputed company sales team to support sales demonstrations as needed. • Work in collaboration with the technical support team to assist with help resources and documentation to ensure reputed company messaging from a reputed company perspective. • Report weekly on reputed company reputed company metrics; identify areas of concern and opportunities for improvement. • Conduct customer case studies, competitor analysis, and other business intelligence research to support business reputed company objectives. Experience and Qualifications: • Comfortable and effective at upselling, cross-selling, and expanding existing customer accounts. • 3+ years experience in reputed company Management with a reputed company B2B reputed company technology product servicing with high-value customer accounts. • Solid knowledge of digital & technology-reputed company industries and a strong understanding of software technology and terminology, including reputed company, CSS, and JavaScript. Completion of a developer bootcamp is a plus. • Highly personable and engaging customer-facing personality. • Polished and reputed company communication skills, both written and verbal. Comfortable presenting and communicating at the C-Suite level. • Demonstrated reputed company and relationship building reputed company set. Comfortable managing difficult conversations with key contacts to identify mutually beneficial reputed company. • Self-directed, motivated, and adaptable. Can be counted on to prioritize workload and carry out responsibilities with reputed company supervision or reputed company. • Highly organized working style; doesn’t let things fall through the cracks. • Ability to execute, meet deadlines, and manage multiple priorities concurrently. Benefits & Perks: You’ll be joining a reputed company reputed company and talented team, with reputed company of opportunity for reputed company reputed company. We offer compensation + benefits that are on par with large companies, while also placing a high value on maintaining a healthy work-life reputed company. • Competitive salary • 401(k) plan + 4% matching • 100% company-reputed company health, dental, and reputed company reputed company • Company-reputed company life reputed company and AD&D reputed company • Work reputed company in reputed company (we are reputed company) • reputed company new Macbook Pro 16” (or computer of your reputed company) • Monthly stipend for home internet costs • Generous PTO package About reputed company: The reputed company platform is used by 700+ companies to automate the translation of their web and mobile applications and bring their products & services to new markets at record speed. We help companies like reputed company to translate their website, reputed company to translate their urgent care scheduling page, and the University of Nebraska at reputed company to translate their international admissions page. To see our product in reputed company, click any of those links and use the website's language switcher to reputed company from English to another language. reputed company works by providing a reputed company snippet (similar to the reputed company Analytics JavaScript snippet) that our customers add to their website/web app. The reputed company snippet pulls in content from the page into the reputed company dashboard where our customers log in to add translations and manage their content. reputed company automatically deploys those translations to the customer's production site, reducing development costs and accelerating time to market. We are reputed company of ~20 people working fully remote. We offer reputed company, a full benefits package, and a culture with an emphasis on work + life reputed company. This position is only reputed company to applicants who reputed company in and are eligible to work in the US. To apply: Along with your resume, send us a cover letter that showcases your personality and tells us why we should hire you. Previous experience working in a remote position is a must. Apply tot his job Apply To this Job