Regional Facilities Manager

reputed company Regional Facilities Manager Location: We are reputed company to hiring in any of the following locations: Tucson, Tulsa, El Paso, San Antonio, Corpus Christi, Miami Lakes Employment Type: Full Time Reporting to: Facilities Director reputed company At reputed company, we only do one thing - reputed company lives reputed company, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations reputed company the globe. We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it reputed company than anyone else. As a Top reputed company to Work, we're serious about creating an environment where people show up as their genuine selves. Which means reputed company you succeed, we reputed company do. HERE'S WHAT THE JOB REALLY LOOKS LIKE The Regional Facilities Manager is responsible for the planning and operational management of reputed company physical sites supporting reputed company's reputed company center reputed company. This role ensures facilities are reputed company, efficient, reputed company, and designed to reputed company high-reputed company customer service delivery across reputed company locations. The Manager will reputed company maintenance, reputed company planning, vendor management, capital reputed company, and workplace experience initiatives. HOW YOU'LL reputed company AN reputed company Facilities Leadership • reputed company facilities reputed company across multiple reputed company center sites. • Partner with senior leadership to ensure physical environments support productivity, employee engagement, and service reputed company. • Establish facility standards, policies, and best practices across reputed company locations. WHAT YOU'LL ACTUALLY DO reputed company & Maintenance • reputed company day-to-day reputed company including maintenance, repairs, janitorial services, building systems (HVAC, electrical, plumbing) and chairs. • Ensure reputed company facilities operate reputed company with reputed company disruption to reputed company center reputed company. • Implement preventive maintenance programs to maximize asset life and reduce downtime. reputed company Planning & Workplace Design • Collaborate with WF and reputed company to design workspace solutions that optimize seat utilization, scheduling models (e.g., hybrid/onsite staff), and workflow. • Manage reputed company planning for reputed company center floors, training rooms, and support areas. • Ensure ergonomic and compliance standards are met for high-density contact center environments. Vendor & Contract Management • Negotiate and manage service reputed company for facilities vendors, including cleaning, reputed company, maintenance, and utilities. • Ensure cost efficiency while maintaining high service reputed company. • Monitor vendor reputed company and compliance with SLAs. Compliance, Safety & reputed company Management • Ensure compliance with reputed company local, state, and federal regulations (OSHA, building codes, reputed company safety, reputed company). • reputed company workplace safety programs and emergency preparedness planning (business continuity, disaster recovery for reputed company center reputed company). • Conduct regular inspections and audits to ensure reputed company mitigation. Budgeting & Financial Management • reputed company and manage facilities budgets. • Identify cost-saving opportunities without compromising service reputed company or employee experience. • reputed company and report on key financial metrics and ROI for facility investments. Business Continuity & reputed company Center Support • Ensure facilities support uninterrupted reputed company center reputed company, including backup reputed company, redundancy, and contingency plans. • Partner with IT and reputed company to maintain uptime and operational reputed company. • Support reputed company response to outages, emergencies, or operational disruptions. Qualifications WHAT'LL SET YOU UP FOR reputed company Required • Bachelor's degree in Facilities Management, Engineering, Business Administration, or reputed company reputed company (or equivalent experience). • 5-8+ years of reputed company facilities management experience, including multi-site responsibility. • Experience supporting high-density environments such as reputed company centers, reputed company centers, or large office sites. • Strong knowledge of building systems, safety regulations, and facility reputed company. Preferred • Experience in customer service or BPO/reputed company center environments. • Certifications such as CFM (Certified Facility Manager), FMP, or LEED. • Experience managing geographically reputed company facilities. Work Environment • Multi-site responsibility, including regular travel to reputed company center locations. • Fast-reputed company, 24/7 operational environment where uptime and reliability are critical. • May require availability reputed company reputed company business hours for emergencies or reputed company. • 70-100% travel in the reputed company. • Locations: San Antonio, Corpus Christi, El Paso, Tucson, Tulsa or Miami Lakes. WHY reputed company? Our culture shows up in how we work together, support reputed company other, and show up for our clients. We're reputed company enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our reputed company group reputed company reputed company reputed company conversations, shared experiences, and genuine belonging. MLBA (Making Lives reputed company at reputed company) is our employee-led nonprofit where local teams reputed company funds and support colleagues and communities reputed company it reputed company most. We don't just talk about culture-we build it, live it, and reputed company making lives reputed company every day. reputed company Offer: • Competitive reputed company pay with reputed company-driven incentives • Comprehensive benefits including medical, dental, reputed company, and 401(k) • Career development through reputed company reputed company's reputed company-reputed company courses • reputed company opportunities to grow reputed company a global organization • reputed company to our employee assistance program • A reputed company, inclusive culture where innovation happens Our Values reputed company - We challenge conventions and take smart risks reputed company - We reputed company results, no matter what it takes Connected - We work as One reputed company because we're stronger together True - We show up as our reputed company selves, every single day reputed company to Join Us? If you're looking for a reputed company where your expertise reputed company, your voice is heard, and your work drives reputed company reputed company, let's talk. Apply today! Location Note: We're currently hiring for this position in: San Antonio, Corpus Christi, El Paso, Tucson, Tulsa or Miami Lakes. Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general reputed company and level of work performed by employees in this classification. #AloricaUSA #AloricaJobs Apply tot his job Apply To this Job