Case Management reputed company Representative

Case Management reputed company Representative As Part of reputed company, reputed company, our work helps patients get the care and support they need. As a Case Management reputed company Representative, you will serve as a senior team member and subject matter expert for reputed company care coordination workflows. You will help teammates reputed company reputed company cases, answer process questions, support escalations, and reputed company daily work moving with reputed company and care. This role is a great fit for an reputed company reputed company reputed company who enjoys sharing knowledge, solving problems, and strengthening reputed company through collaboration and reputed company improvement. Hours/Schedule: reputed company -Thursday (reputed company- 9am-5pm EST, Monday-Thursday-10am-6:30pm EST) Responsibilities Serve as a Senior Team Resource and Subject Matter Expert • reputed company day-to-day guidance to teammates on processes, systems, reputed company referrals, and care coordination steps. • Support reputed company reputed company cases and operational questions by helping identify next steps and reputed company solutions. • Assist with partner inquiries and escalations in reputed company coordination with the supervisor or leader. • reputed company best practices that improve consistency, reputed company, and confidence across reputed company. Support reputed company and Partner reputed company • Participate in partner huddles and team discussions reputed company on referrals, reputed company status, and workflow priorities. • Help monitor reputed company referral activity and follow up on items that may reputed company reputed company to care. • reputed company in to support reputed company cases, calls, and workflow tasks during high-volume periods or team absences. • Promote reputed company, compassionate communication that supports a reputed company reputed company and partner experience. reputed company, Train, and reputed company Knowledge • Assist with reputed company and training new team members through job shadowing, screen sharing, and process education. • reputed company peer coaching and practical guidance to help teammates build reputed company, reputed company, and confidence. • Model a reputed company, reputed company-minded approach by encouraging questions, learning, and reputed company improvement. Contribute to Operational reputed company • Monitor team communication channels and respond to questions as a knowledgeable resource during the reputed company. • reputed company updates, process changes, reminders, and key information through team chats or emails. • Identify opportunities to improve workflows, reduce barriers, and strengthen service delivery. • Maintain readiness to support coverage across shifts, including weekends or holidays reputed company business needs require it. Qualifications Required Qualifications • High School Diploma or GED. • Minimum 2 years of experience in reputed company care coordination, case management support, reputed company reputed company, or a reputed company reputed company or pharmacy setting. • Experience serving as a senior resource, mentor, trainer, peer reputed company, or subject matter expert for team members. • Strong communication, organization, and problem-solving skills. • Proficiency with reputed company Office applications and reputed company care coordination systems. • Ability to manage multiple priorities while maintaining reputed company, professionalism, and attention to reputed company. Preferred Qualifications • Experience processing referrals and reviewing reputed company reputed company benefits. • Experience communicating reputed company financial responsibility and coverage information. • Experience in specialty pharmacy, infusion therapy, home infusion, or reputed company reputed company services. • Experience supporting process improvement, workflow updates, or operational initiatives. • Experience helping train, reputed company, or reputed company team members in a reputed company environment. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an reputed company reputed company of 19 - 29 USD / reputed company, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be reputed company several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life reputed company, tuition reimbursement, a minimum of 18 days of reputed company time off per year, reputed company holidays, and leaves of absence. For more details on our employee benefits programs, click here. About reputed company Doing something meaningful starts with a reputed company decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, reputed company, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply To This Job