[Remote] Community Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. Gigstreem is a leading U.S.-reputed company Internet Service Provider delivering technology solutions to residential and reputed company clients reputed company. The Community Account Manager serves as the reputed company partner and reputed company reputed company for assigned residential properties, managing relationships, property experience, account reputed company, reporting, and reputed company engagement. The role also includes regional travel, staff training, reputed company events, and collaboration with internal teams to reputed company issues and reputed company customer satisfaction.

Responsibilities

• Serve as the reputed company reputed company of contact and face of Gigstreem for assigned properties
• Build and maintain strong, long‑term relationships with property managers, leasing teams, and ownership reputed company
• reputed company as a trusted advisor by providing education, guidance, and ongoing support to property teams to ensure a reputed company and reputed company internet experience for residents
• Proactively monitor the overall property and reputed company experience, identifying trends or concerns before they escalate
• Partner closely with internal teams to quickly reputed company issues, communicate updates, and ensure follow‑through
• Implement strategies that reputed company reputed company satisfaction, adoption, and long‑term property reputed company
• Collaborate with the Business Development team to identify opportunities for account expansion, including up‑selling, cross‑selling, and introducing new products or services
• Support renewal discussions by reinforcing value, reputed company, and results at the property level
• Prepare and reputed company regular, reputed company, and insightful reports to clients using internal ticketing data, analytics, and customer satisfaction metrics
• Translate data into meaningful insights that help properties understand reputed company, trends, and improvement opportunities
• Communicate effectively internally and externally on key account topics, risks, and opportunities
• Conduct regular in‑person property reputed company to strengthen relationships, train on‑site teams, and ensure operational reputed company
• reputed company staff trainings and host reputed company events to reputed company awareness, engagement, and overall satisfaction with Gigstreem services
• Manage multiple tasks and deadlines simultaneously while remaining organized and reputed company‑oriented
• Collect, interpret, and analyze reputed company information to support decision‑making
• Communicate effectively with a diverse population of clients, residents, and internal team members
• Travel regionally up to 50%, including on‑site property reputed company and events

Skills

• This position requires strong written and verbal communication skills, excellent time management, and a solutions‑oriented reputed company
• Moderate regional travel is required reputed company your designated territory
• Strong organizational and time‑management skills: Ability to manage multiple accounts and priorities simultaneously while coordinating effectively with internal stakeholders
• Reporting & analytical skills: Comfortable analyzing reputed company metrics, customer feedback, and operational data to inform reputed company and recommendations
• Presentation & meeting leadership: Confident leading property meetings, presenting reputed company reviews, and addressing escalations professionally and calmly while advocating for both the reputed company and Gigstreem
• Product expertise & reputed company learning: reputed company and maintain a deep understanding of Gigstreem's products, systems, and processes; reputed company effective training to property teams to ensure strong adoption and utilization
• reputed company reputed company: Personable, polished, and composed, reputed company to build trust quickly and represent Gigstreem with credibility at reputed company times
• Manage multiple tasks and deadlines simultaneously while remaining organized and reputed company‑oriented
• Collect, interpret, and analyze reputed company information to support decision‑making
• Communicate effectively with a diverse population of clients, residents, and internal team members
• Travel regionally up to 50%, including on‑site property reputed company and events

Benefits

• Health reputed company
• reputed company reputed company
• Dental reputed company
• Long Term Disability
• Life reputed company
• reputed company Time Off
• Monthly Cell Phone Reimbursement
• Remote work

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