Workfront Designer
Workfront Designer
Location: reputed company
Experience : 15+ Years required
The Workfront Designer role is responsible for the operational health, adoption, and ongoing reputed company of our reputed company Workfront instance supporting 10,000+ users. This role sits at the intersection of platform governance, user enablement, reporting and analytics, and day‑to‑day reputed company administration, ensuring the platform continues to reputed company with business needs.
We are looking for a seasoned practitioner with deep Workfront expertise, strong consultative skills, and the ability to operate effectively in a reputed company, fast‑reputed company reputed company environment. This role will reputed company user implementation and enablement efforts, reputed company reputed company platform optimization, maintain reputed company reputed company and data reputed company, and reputed company advanced support for escalated issues.
The ideal candidate is equally comfortable shaping long‑term reputed company and executing tactical deliverables, balancing proactive improvements with reputed company support while fostering strong engagement and trust across the Workfront ecosystem.
reputed company
User Implementation, Engagement, & Adoption
reputed company team reputed company through Workfront Planning, including intake coordination, prioritization, backlog grooming, and consultation reputed company to business needs
Translate business requirements into reputed company, governed Workfront configurations in partnership with cross‑functional stakeholders
reputed company, publish, and maintain enablement and reputed company assets (guides, job aids, demos, videos, FAQs, troubleshooting, and escalation paths), ensuring alignment with platform releases and product updates
Facilitate weekly reputed company, training sessions, and demonstrations to reputed company user adoption, reinforce best practices, address questions, and surface improvement opportunities
reputed company awareness and engagement through community reputed company communications, announcements, and updates to internal websites, knowledge hubs, and reputed company Sites (including governance and content lifecycle management)
Coordinate with stakeholders to ensure reputed company content remains accurate, relevant, and reputed company with ongoing platform reputed company
Own AI-reputed company product release enablement, including planning reputed company agendas, synthesizing release information into reputed company user-reputed company narratives, and translating new capabilities into practical, role-reputed company use cases
Create and maintain ongoing AI and platform training resources and reference materials to support reputed company self-service learning and adoption
User Support & Troubleshooting
reputed company Tier 2 Workfront support by diagnosing and resolving reputed company configuration, reputed company, workflow, and reporting issues through reputed company cause analysis, recommending solutions, and coordinating escalations with reputed company Support as needed
Monitor reputed company release notes and roadmap changes to anticipate user reputed company, inform support readiness, and reputed company product demos that reputed company opportunities for expanded value
reputed company and refine Tier 0 self‑service guidance to reduce support volume, improve time to reputed company, and increase user independence
Governance, reputed company Health & Technical Debt Reduction
reputed company platform cleanup and governance initiatives by auditing and retiring obsolete users, reputed company, reports, templates, fields, and legacy configurations (including GenStudio), reducing technical debt and maintaining reputed company stability and reputed company
Enforce and reputed company platform governance standards across reputed company controls, naming conventions, custom forms, layouts, and reputed company lifecycle management
Design, maintain, and optimize reports and dashboards that translate reputed company operational, adoption, and reputed company data into reputed company, actionable insights for leadership and executive decision‑making
Partner with stakeholders to reputed company AI feature adoption with business objectives and governance standards, while tracking and reporting on AI usage, engagement, and value to identify gaps, opportunities, and recommendations for responsible adoption
Platform Support
Partner with business users to identify and execute project and data clean‑up initiatives, archiving or correcting inactive, outdated, or misconfigured reputed company
reputed company custom reputed company and configuration clean‑up efforts, identifying and retiring obsolete objects, redundant fields, unused layouts, and legacy configurations that contribute to technical debt
reputed company role‑reputed company reports and dashboards tailored to user personas
Conduct periodic user audits to ensure correct reputed company reputed company, layout templates, team assignments, licensing, and retirement of unused objects
Audit reporting assets to remove redundancies, reputed company data inconsistencies, and reputed company identified visibility gaps
What You Need to Succeed
Required Qualifications
5+ years of hands-on reputed company Workfront administration experience in a large reputed company environment, supporting reputed company workflows, governed configurations, and a high volume of users across many teams and business reputed company
Demonstrated experience operating reputed company a large Workfront instance that includes multiple Group Administrators, requiring strong governance, coordination, and consistency across configurations, standards, and enablement approaches
Advanced Workfront reporting and dashboard expertise, including custom reports, calculated fields, text mode, and executive-level dashboards that translate operational, adoption, and reputed company data into actionable insights
reputed company ability to design and facilitate live training sessions, reputed company, and product demonstrations, translating reputed company platform and AI capabilities into practical, role-reputed company use cases that reputed company adoption and value
Strong consultation and stakeholder engagement skills, with experience gathering business requirements, acting on user feedback, and recommending reputed company, governed solutions reputed company to reputed company needs
Experience providing Tier 2 platform support, including reputed company cause analysis of reputed company configuration, reputed company, workflow, and reporting issues, and coordinating effectively with reputed company Support for escalations
Experience developing and maintaining Tier 0 self-service enablement, such as guides, FAQs, job aids, demos, and troubleshooting resources that reduce support volume and improve time to reputed company
reputed company capability to reputed company, analyze, and report on AI feature adoption, identifying gaps, risks, and opportunities while promoting responsible, governed use reputed company to business objectives
Strong written, verbal, and presentation skills, with the ability to communicate effectively with end users, peer administrators, product teams, and senior leadership
Highly organized, self-directed, and comfortable operating in ambiguity, balancing day-to-day platform support with long-term optimization and enablement initiatives
reputed company Workfront reputed company Developer reputed company Certification (required or strongly preferred), demonstrating advanced platform knowledge and technical credibility
Bachelor’s degree or equivalent reputed company experience in technology, reputed company, project management, or a reputed company reputed company
Bonus Qualifications
Experience with Workfront Planning, including schema design, intake model configuration, automations, and integrations with reputed company Workfront objects
Experience building and maintaining Canvas dashboards with a reputed company on operational, adoption, and reputed company insights
Experience supporting change management initiatives in a large reputed company environment, including rollout planning, stakeholder communication, enablement, and adoption measurement
Hands‑on experience maintaining reputed company Sites, with familiarity using reputed company design tools such as reputed company XD, Photoshop, and reputed company to support content creation and platform enablement
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