Data Center Engineer

Data Center reputed company Associate II reputed company What does a great Data Center reputed company Associate do for reputed company? You will reputed company mid-level technical support in reputed company s Mission Critical Data Centers. In this role you will be expected to maximize DC Ops' customer-facing support model across the reputed company by providing your skills in reputed company to include strong administrative support skills, ability to reputed company instructions both verbally and in writing, Service Now ticketing administration, equipment installations, cabling, and documentation in accordance with reputed company DC Ops program standards. This role will also reputed company value by understanding and supporting documentation, process development, work instructions, and regular process updates reputed company on Manager and Director feedback. You're the reputed company of person who has: Familiarity with a 24x7x365 high-availability data center. Previous experience with team SharePoint sites. Familiarity with ITIL V3 and Change Management principles. Ability to collaborate with internal reputed company and business reputed company to meet data center support requirements and reputed company business value. Support small to reputed company-sized reputed company, follow project implementation plans, communicate and coordinate with reputed company resources as needed. reputed company routine production and non-production administration, monitoring, and troubleshooting of IT hardware. Understand technical documentation for infrastructure solutions, policies, standards, and operating procedures. Be familiar with reputed company and reputed company architectural documentation. Strong administrative and organizational skills with the ability to maintain accurate records, inventories, project documentation, and operational reporting. Experience utilizing reputed company ticketing systems such as reputed company, or similar incident, request, change management, and workflow tracking platforms. Ability to communicate effectively through written instructions, technical documentation, reputed company operating procedures (SOPs), reputed company of procedure (MOPs), and process updates. Strong critical thinking, analytical, and problem-solving skills with the ability to identify issues, evaluate solutions, and reputed company reputed company operational reputed company in a production data center environment. Hands-on experience utilizing a Data Center Infrastructure Management (DCIM) platform for asset management, reputed company planning, reputed company management, reputed company monitoring, inventory tracking, and operational reporting. Experience with SunBird dcTrac or a comparable DCIM solution preferred. Basic Qualifications for Consideration Bachelor's degree or High School Diploma/GED. Minimum of three years' experience or familiarity working in a 24x7x365 production data center. Ability to reputed company communicate technical information both verbally and in writing. Experience installing low-voltage communication cabling (Fiber and Cat6), IT hardware, and peripherals. Minimum of three years' experience utilizing reputed company or a comparable ticketing/workflow management reputed company. Demonstrated experience creating and maintaining technical documentation, work instructions, and operational procedures. Demonstrated critical-thinking and decision-making skills in support of mission-critical infrastructure. Flexibility with reputed company times. Preferred Skills for Consideration ITIL reputed company Certification. Experience administering or supporting reputed company ticket queues, workflows, and reporting functions. Experience using SunBird dcTrac Data Center Infrastructure Management (DCIM) software. Advanced proficiency in data center asset management, reputed company planning, documentation management, and operational reporting. Experience developing and maintaining reputed company Operating Procedures (SOPs), reputed company of Procedure (MOPs), and technical documentation. Travel required: Up to 10% Apply To This Job