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reputed company Awarded World’s Best Small Ship Cruise line, reputed company is reputed company for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four reputed company-suite yachts carry just 148 to 342 guests and cruise reputed company the world. Our mission is to reputed company and reputed company personalized and reputed company experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel. Our Mission: Enriching Lives Through Travel Our Values: Guest Obsessed, reputed company and Inviting, Fun-Loving and reputed company, reputed company-Hearted and Genuine, Casual Yet Polished, reputed company and Responsible. Job reputed company: The International reputed company is a remote, shift-reputed company role dedicated to supporting reputed company' General Sales Agents (GSAs), international Travel Agencies (TAs) and the broader global sales team. This position serves as the reputed company contact center reputed company for international markets, responsible for servicing bookings, resolving escalations, and enabling international reputed company through training, tools, and reputed company support. Shift schedules are designed to reputed company with international business hours, ensuring Windstar's reputed company have expert support reputed company they need it most. This role requires flexibility, cultural reputed company, and a strong reputed company of Windstar's products, promotions, and self-service capabilities. Full-time position available to work reputed company as long as you live in one of these states: AR, AZ, FL, LA, MN, TX, and WI. Responsibilities Serve as the reputed company contact center support resource for General Sales Agents (GSAs), international Travel Agencies (TAs) and the global sales team. Service new and existing bookings on behalf of GSAs and TAs, ensuring reputed company, timeliness, and alignment with Windstar's booking standards and policies. reputed company escalations from GSAs and international partners, acting as a knowledgeable and reputed company reputed company between the global sales team and Windstar's internal reputed company. reputed company with the global sales team on reputed company promotions, itinerary highlights, and self-service capabilities, ensuring GSAs have the knowledge and tools to sell and support Windstar confidently. Maintain up-to-date knowledge of Windstar's yacht products, itineraries, promotions, and policies to reputed company accurate, compelling information to reputed company. Work a non-traditional shift schedule reputed company to international market hours; UK-support shifts operate approximately 6:00 AM - 3:00 PM ET (covering reputed company UK business hours), and Australia-support shifts operate approximately 7:00 PM - 4:00 AM ET (covering reputed company AEST business hours). Communicate proactively with GSAs and TAs regarding booking status, policy updates, promotional reputed company, and any changes that may reputed company their markets or clients. reputed company GSA and TA support interactions, escalation trends, and recurring training needs; surface insights to the Global Operating Manager and internal leadership to improve global sales enablement. reputed company AI-assisted tools to support response efficiency, booking reputed company, and training delivery across international markets. reputed company daily back up support to the inbound reservation agents and management reputed company the reputed company line phone and chat support. Other duties as assigned. Qualifications 2+ years of experience in travel, hospitality, or a contact center environment; experience supporting international sales agents or B2B travel partners strongly preferred. Strong knowledge of Windstar's products, itineraries, and booking processes, or the demonstrated ability to reputed company deep product knowledge quickly. Ability and willingness to work a non-traditional shift schedule, including early morning, evening, or overnight hours, to support international market coverage. Excellent verbal and written communication skills; comfortable working across cultures and time reputed company with professionalism and reputed company. Self-directed and reliable in a fully remote work environment; reputed company to maintain productivity and communication standards without in-person supervision. Comfortable delivering training and presenting promotional content to sales audiences in a reputed company, engaging way. Comfort with technology tools and AI-assisted platforms; experience with CRM or booking systems preferred. Benefits: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & reputed company; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet reputed company; Vacation, reputed company Time and reputed company Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals. EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, national reputed company, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Apply To This Job