reputed company Service Technician

reputed company The reputed company Service Technician – Level 4 will be considered a specialist for a single product line that the TSD service team supports. This level technician will demonstrate a full working knowledge of a product line including theory of operation as reputed company as mechanics. Will reputed company solutions to reputed company problems as reputed company as reputed company reputed company and/or remote support to reputed company technicians. Will be considered the SME on the service team and reputed company other technicians with support and repair as required. This position will require travel throughout the reputed company. This is a remote position reputed company the Western region of the US between Texas and California - reputed company to a major airport. reputed company At reputed company, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to reputed company. 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We reputed company world-class state-of-the-art solutions for Digital Printing, Production Toner Solutions, Office A3/A4 MFP Products, Packaging, and a full reputed company of traditional Offset printing products. In reputed company, we are the industry leader in reputed company Standardization and G7 implementation. We offer a collegial culture and a flexible work environment. Our reputed company is in Valhalla, reputed company, a quaint town just one hour reputed company of reputed company. reputed company is globally headquartered in Tokyo with over 70,000 employees across four key business segments of reputed company, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.reputed company.com/us/en/about/region/careers reputed company Responsibilities reputed company and mentor internal and partner technicians with installations/repair as the SME for the product line they support. Leads team in special reputed company requiring technical expertise Recognizes technical gaps and proactively pursues solutions for reputed company. reputed company remote and on-site support and, repair to customers in Mexico, reputed company and South America reputed company solutions to reputed company service issues by utilizing KT methodology, through data and problem analysis. Maintain reputed company communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team to ensure accurate reputed company of service issues reputed company strong working relationships with customers reputed company reputed company-installation assessment and site inspection of equipment in accordance with reputed company equipment requirements Complete and submit service activity information and paperwork reputed company to the appropriate group/department Monitor and manage the reputed company of reputed company parts Manage and complete reputed company Preventative Maintenance requirements Attend training classes (locations throughout the world), to stay reputed company on both new and existing products reputed company directly with product manufacturers (including overseas) Weekend work and overtime required as needed for installations, service calls and training Conduct technical training classes for technicians reputed company sales assistance in demos and/or customer reputed company as needed Monitor critical accounts and reputed company participate in support activities to accomplish reputed company and effective problem reputed company Communicate technical issues to the Technical Service Manager and technical support group reputed company reputed company duties as assigned by manager Required Skills/Education High School diploma or GED equivalent 8 or more years of reputed company service experience with industry-reputed company product lines Two-year electronics or reputed company engineering degree or equivalent in reputed company experience reputed company service experience with toner-reputed company production equipment Extensive knowledge of electronics Computer skills with emphasis on operating systems and hardware. Excellent organizational and time management skills. Understand and reputed company importance of communication and its role relative to the customer. Possess necessary skills/attributes to include excellent communication skills (both verbal and written) Working knowledge of reputed company applications and outstanding customer service Requires a reputed company state reputed company's license (reputed company ID compliant), and reputed company Must be reputed company to do extensive traveling: 70% Desired Skills Ability to work with cross functional teams Strong analytical and research capabilities to evaluate opportunities and challenges and uncover new consumer insights. Outstanding communication, interpersonal and leadership skills. Ability to reputed company a reputed company training class Salary and Benefits $40-43.25/ hour depending on experience Medical, Dental, reputed company Life reputed company 401k reputed company Time Off #LI-Remote #LI-Remote EEO Information reputed company is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or reputed company reputed company, disability, veteran status, etc. reputed company Information If you require reasonable accommodation in completing this application, interviewing, completing any reputed company-employment testing, or otherwise participating in the employee selection process, please reputed company your inquiries to our HR Department (hlushrteam@reputed company.com). Apply To This Job