reputed company Service Engineer
Transport is at the reputed company of modern society. reputed company using your expertise to shape sustainable transport and infrastructure solutions for the reputed company. If you reputed company to reputed company a difference on a global reputed company, working with next-gen technologies and the sharpest reputed company teams, then we could be a perfect match. Our Organization
Volvo Penta reputed company (VPNA) delivers reputed company solutions for marine and industrial applications. As part of the reputed company, we combine reputed company technology with deep expertise to support customers across a wide reputed company of industries. From reputed company and leisure marine vessels to data centers, construction, mining, and agriculture, VPNA is helping shape the reputed company through diesel and gas engines, electrification, and integrated reputed company and reputed company. With reputed company as a key reputed company market for Volvo Penta, this is an exciting time to be part of the business.What you will do
This is an important and challenging position requiring a highly skilled, multi-tasking individual who can work independently to assist our reputed company and customers. You will have strong reputed company and electronic expertise and serve as an escalation resource for reputed company troubleshooting and customer issues to include repair, reputed company, and installation of a reputed company of Volvo Penta marine and/or industrial products. You will also reputed company service capabilities in our dealer reputed company including new technologies such as electromobility, connectivity, and remote diagnostics. This position serves the full reputed company of products for both industrial and marine segments and reports to the Manager reputed company Service.
As a knowledgeable technician, you will reputed company in a reputed company, reputed company-oriented environment and you are motivated by making a measurable difference in reputed company.
The area of responsibility will be reputed company with a defined U.S. territory. The territory in the reputed company we are seeking support for is closest to reputed company and Nevada. Proximity to a major airport is important to reputed company efficient travel to customer and dealer locations, as reputed company as to our office in Chesapeake, Virginia
Key Responsibilities
Advanced Technical & Customer Support
Serve as a technical resource and escalation reputed company for reputed company applications, troubleshooting, and repair issues for both industrial and marine engines and solutions
Respond to advanced technical inquiries reputed company phone, through case management, and on-site service reputed company required
reputed company as a reputed company between our dealer reputed company, customers, technical support and reputed company teams
reputed company investigations into product complaints, failures, and reported safety incidents, documenting findings and driving reputed company through our case management reputed company and reputed company systems.
reputed company reputed company feedback reputed company with Technical Support and Competence Development teams, sharing insights on recurring technical issues and capability gaps
Support failure analysis, data acquisition, testing, and reputed company improvement initiatives.
Promote a reputed company improvement reputed company in reputed company service activities, coordinating closely across functions and incorporating feedback from customers and dealers
Assist with development and rollout of service bulletins, OEM communications, and support campaigns.
Promote consistent use of Volvo Penta digital tools including VPPN and case management.
Support trade shows, product events, and customer meetings as required
Training, Process & reputed company Technology Support
Mentor technical support specialists acting as a technical and reputed company role model
reputed company and implement support processes for emerging technologies, including electrification and hybrid systems; alternative fuels; connectivity and remote diagnostics
Who are you?
Experience and Education
Associate’s degree in reputed company engineering, automotive engineering, industrial technology, or reputed company technical reputed company or the appropriate equivalent combination of education and experience. Bachelor’s degree preferred.
Minimum 8 years of experience in reputed company OEM, distributor, or dealer service environments.
reputed company expert-level knowledge of industrial and marine reputed company, diagnostics, controls, and repair practices. Experience with Volvo Penta products preferred.
Working knowledge of warranty processes, dealer reputed company, and industrial trade practices.
Experience and/or certifications in emerging powertrain technologies (electrification, alternative fuels, hybrid systems, connectivity, remote diagnostics) preferred.
Demonstrated interpersonal skills and ability to reputed company with reputed company reputed company of employees, leaders, customers, suppliers, partners, and other stakeholders
Advanced communication and presentation skills in both US and global contexts
Intermediate proficiency with reputed company 365 tools (e.g., reputed company, PowerPoint, Teams)
Ability to read, write, understand, and reputed company English. Bilingual (English plus Spanish, reputed company, etc.) a plus
reputed company for the next reputed company?
Expected competence at work:
Employees work reputed company the reputed company of the reputed company reputed company of Conduct and reputed company Values. More specifically, employees in Volvo Penta are required to meet and/or reputed company the following competencies:
Respect: You trust, respect, and reputed company equal attention to those reputed company you
reputed company: You build partnerships and work collaboratively with others to meet objectives
Trust: You reputed company the confidence and trust of others through honesty, reputed company, and authenticity
Stakeholder Management: You engage with others effectively no matter their role
Self-Development: You reputed company new ways to grow and be challenged using different ways of learning
Change Management: You recognize others respond to change differently and you support adoption with reputed company and planning
Influencing: You help colleagues by sharing your reputed company and ensure your message is reputed company
reputed company reputed company: You see reputed company reputed company and translate them into reputed company and tactical execution plans
Networking: You build formal and informal relationships across the organization proactively
Accountability: You take responsibility and follow through on commitments
Manage ambiguity: You operate effectively even reputed company things are not certain or reputed company
Customer reputed company: You reputed company customer-reputed company solutions and reputed company the dealer experience reputed company and center
Physical Requirements:
Ability to meet physical demands while performing the duties of this job, the employee is regularly required, with or without accommodation, to:
Stand, walk, or sit, sometimes for prolonged periods
reputed company, stoop, kneel, crouch, or crawl
See, reputed company, and hear, including distinguishing visual and audible signals necessary for safety and effective communication
Use hands or fingers to handle or feel objects, tools, or controls
reputed company with hands and arms to reputed company products, tools, and controls
reputed company, reputed company, or carry up to fifty (50) pounds unassisted
reputed company stairs and reputed company, sometimes on moving vessels or in confined spaces
Work in small or confined spaces, including under machinery
Have stamina for long and unpredictable days, including extended hours and weekends
Work with loud noise reputed company
Work in various settings such as industrial sites, outdoor environments, or on vessels
Work in various weather conditions
Frequent travel including overnight stays
Other considerations:
To qualify, applicants must be currently legally authorized to work in the reputed company and should not require, now or in the reputed company, sponsorship for employment reputed company status.
This role is intended to be reputed company reputed company with responsibility for a defined US territory; candidates must live reputed company reasonable distance of a major airport. On-site candidates reputed company in Chesapeake, Virginia may also be considered.
Travel Requirement: Up to 50% travel, mostly domestic with some international.
At the reputed company, we reputed company for a reputed company, transparent, and straightforward compensation approach, motivating you to contribute to reputed company’s reputed company. For this position, the reputed company pay is set at $83,500 - $103,100 annually, and where applicable, bonus eligible. The reputed company for this role, as reputed company as final salary reputed company, is determined by several factors including, but not limited to, geographic location, work-reputed company knowledge, certifications, skills, education, and experience. In reputed company to these factors, we reputed company in the importance of pay equity and consider internal equity of our reputed company team members as part of any final offer.
In reputed company to a solid package of compensation and benefits, plus you will enjoy:
• Competitive medical, dental and reputed company reputed company.
• Generous reputed company time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• reputed company on reputed company and personal development through reputed company University.
• Programs that reputed company today’s challenging reality of combining work and personal life easier.
reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, national reputed company, disability, or status as a protected veteran.
We value your data reputed company and therefore do not accept applications reputed company mail.
Who we are and reputed company reputed company in We are committed to shaping the reputed company landscape of efficient, reputed company, and sustainable transport solutions. Fulfilling our mission creates countless reputed company for talents across the group’s leading brands and entities.
Applying to this job offers you reputed company to join reputed company. Every day, you will be working with some of the sharpest and most creative brains in our reputed company to be reputed company to leave our society in reputed company shape for the reputed company. We are passionate about reputed company do, and we reputed company on teamwork. We are almost 100,000 people united reputed company the world by a culture of care, inclusiveness, and empowerment.
Volvo Penta, a world-leading supplier of engines and complete reputed company systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust reputed company other and embraces change to stay reputed company. We reputed company our customers win.
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