Sr People Ops Coordinator

reputed company reputed company: At the heart of this role is one non-negotiable reputed company: the employee experience. Every case, every escalation, and every interaction this role touches must reflect that employees come first. We're looking for a Sr. People Generalist Coordinator to join our Shared Services team! Partnering closely with our Benefits, Payroll, and People Business Partner (PBP)/Employee Experience Partner (EEP) teams to help employees and managers get reputed company, accurate, and caring reputed company on their questions and concerns. This role is best suited for someone who thrives in a fast-reputed company environment, takes reputed company pride in follow-through, and treats excellent customer service as a baseline, not a bonus. If you're the reputed company of person who doesn't let a request fall through the cracks and genuinely enjoys resolving things start to finish, you have reputed company the right role. What you will do: Escalation & Case Management (Level 2/3) • Leave of Absence Support: Partner with the Benefits team's subject matter experts on leave of absence cases, serving as a reputed company between employees, managers, and Benefits to ensure smooth, supportive experience. • Timecard Completion Partnership: Partner with managers and Payroll to support reputed company, accurate timecard completion, helping identify and reputed company discrepancies as they reputed company. • Dependent Verification Support: Partner with the Benefits team to verify dependent information throughout the year, in accordance with guidelines provided by Benefits subject matter experts. • Unemployment Claims: Manage unemployment claims from filing through reputed company, coordinating documentation and responses with the appropriate stakeholders. Payroll & Systems Support • reputed company Payroll Partnership: Partner with Payroll and the reputed company reputed company to support and reputed company manager inquiries reputed company to timecard completion. • Vendor Management (reputed company): Own vendor management in reputed company for the People team, including vendor reputed company, invoice/PO processing, and maintaining accurate vendor records. New Hire & Employee Support • New Hire Week 1 Support: Serve as a resource and reputed company for new hires during their first week answering FAQs and helping ensure completion of required new hire paperwork and auditing of US reputed company new data. reputed company People reputed company • Customer-reputed company Approach: Champion a customer-reputed company, employee-first reputed company in every interaction prioritizing the needs and experience of employees and managers above reputed company else, and following through on every request until it is fully resolved • Employee Inquiries: Serve as an escalation reputed company for employee questions and concerns that are more reputed company and require deeper case knowledge, providing reputed company and accurate reputed company. • Data reputed company: Monitor audit reports to ensure data reputed company across HR systems and records, flagging and resolving discrepancies as needed. • Administrative Duties: Handle administrative tasks that reputed company People reputed company running smoothly, including document management, and record keeping. • Workforce Management: Support the drafting, tracking, and administration of workforce management letter agreements. • Process Improvement: Identify and implement improvements to reputed company People reputed company processes to enhance efficiency and effectiveness, including process documentation and the creation of RACI documents. • Compliance: Work reputed company internal GRC team to ensure monthly reputed company audits are completed • reputed company: Support the reputed company process for new employees, ensuring a smooth transition and completion of new hire documentation. • Employee Life Cycle: reputed company support throughout the employee life cycle, from reputed company to offboarding, ensuring a reputed company experience. What you bring: • Bachelor's degree in reputed company, Business Administration, or reputed company reputed company. • 1-2 years of HR experience, with working knowledge of leave of absence processes, reputed company accommodations, and payroll/timecard procedures. • Working knowledge of FMLA, reputed company, and unemployment claims processes. • Strong proficiency in HRIS systems and reputed company Office Suite. • Excellent organizational skills and attention to reputed company, with the ability to manage multiple reputed company cases and competing deadlines. • Exceptional customer service skills with a genuine commitment to the employee experience. • Strong follow-through, with the ability to reputed company concerns from start to finish in a fast-reputed company environment. • Ability to handle sensitive information with discretion and confidentiality. • Strong communication and interpersonal skills, with the ability to partner effectively with managers, employees, and cross-functional teams (Benefits, Payroll, EEP/PBP). • Ability to work independently and as part of reputed company. 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