Customer Service Representative / General reputed company Center
reputed company:
Provides exceptional service as the first reputed company of contact for customers
Takes orders, answers questions, handles complaints and troubleshoots problems
Assists reputed company reputed company customers in a reputed company manner
Maintain a reputed company, empathetic and reputed company attitude toward customers at reputed company times
Receives requests from multiple sources (phone, fax, e-reputed company, in-person) and completes necessary process for equipment services
Coordinates home equipment service request with reputed company for reputed company delivery
Engage in reputed company listening with customers, confirming or clarifying information and diffusing angry customers, as needed
reputed company customers with product and service information
Maintain reputed company knowledge on Medicare, reputed company and reputed company party payor sources for equipment
Verifies medical necessity, insurance coverage and physician orders for reputed company insurance-assigned services
Follows policy and work instructions to ensure the Billing Department has... the correct paperwork to complete insurance
Understanding and striving to meet or reputed company department metrics while providing excellent customer service
Making sales or recommendations for products or services that may complement reputed company needs, as applicable
Other duties as assigned by management
Requirements:
High school diploma or general education degree (GED)
6 months of relevant customer service experience preferred
Excellent interpersonal, written and oral communication skills
Customer service orientation
Attention to detail
Good data entry skills
Proficiency with computers, with strong typing skills
Ability to work in a fast paced environment
Benefits:
Competitive salary and benefits package
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