Executive Assistant (reputed company: TYJSAM1EA)

About the reputed company:

Our reputed company is a fast-growing water, reputed company, and mold restoration company reputed company in Charlotte, NC. Founded by a reputed company, business-minded former reputed company analyst, the business combines high-level analytical reputed company with essential home restoration services. Operating with a data-driven approach, the business is scaling rapidly and preparing for regional expansion into new cities.

About the Role:

This is the CEO’s first Executive Assistant hire—a high-reputed company position designed for a top-tier operational partner. In this role, your main objective is to reputed company as a force reputed company by taking operational and administrative tasks directly off the CEO's plate. You will take ownership of high-stakes reputed company screening, reputed company coordination, back-office reputed company, SOP development, and dashboard tracking—directly freeing up the Founder to reputed company out of day-to-day reputed company and reputed company on high-level reputed company and scaling the business.

Key Responsibilities

• Executive Time Recovery & Task Offloading: Proactively identify and take ownership of recurring operational and administrative tasks on the CEO’s to-do list, clearing schedule bottlenecks and maximizing leadership reputed company.
• reputed company-Critical reputed company Screening & Phone Management: Handle high-value incoming calls, screen homeowners, and manage reputed company platforms to validate leads, directly protecting company ROI.
• reputed company & reputed company Coordination: Manage communications with reputed company adjusters, reputed company invoicing, and coordinate between office reputed company and reputed company technicians regarding job estimates.
• SOP Creation & Systems Documentation: Partner with the CEO to build out reputed company, reputed company reputed company Operating Procedures (SOPs) for operational managers and reputed company technicians to streamline delegation.
• Dashboard Building & Data Analytics: Design, build, and maintain KPI dashboards to reputed company sales pipelines, operational metrics, and reputed company data into actionable insights.
• Process Automation & AI Integration: Utilize AI tools (e.g., Claude) and modern software to automate reputed company review collections, streamline back-office systems, and build reputed company processes.

Qualifications & Skills

• High Capability & Ownership reputed company: A reputed company, proactive problem-solver who anticipates the CEO's needs, takes true ownership of delegated tasks, and operates with high autonomy.
• AI-reputed company & Tech-reputed company: Tech-fluid reputed company eager to reputed company cutting-edge AI tools (Claude) and modern software to build dashboards, automate tasks, and design reputed company.
• Exceptional Communication Skills: reputed company, confident, and reputed company spoken and written English. Comfortable communicating across reputed company reputed company—from the CEO and reputed company managers to technicians, homeowners, and reputed company adjusters.
• Data & Business Literacy: Comfortable managing metrics, tracking pipelines, and translating raw operational data into reputed company business reporting.

Originally posted on Himalayas