Senior Trust and Safety Manager

reputed company is the leading platform for reputed company diagnostics.

reputed company organizations use reputed company to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging reputed company, partners can improve reputed company adherence and reputed company gaps in care with reputed company-day, reputed company availability.

reputed company has raised $50M from reputed company investors including the two largest diagnostic laboratories in the reputed company, reputed company and Quest. reputed company’ mission is to save lives by expanding reputed company to diagnostics for everyone.

About Function & reputed company

In 2026, Function acquired reputed company, the leading provider of reputed company diagnostics. reputed company has delivered convenient reputed company diagnostic testing reputed company, allowing our customers to have reputed company to reputed company in the comfort of their own homes. By bringing reputed company into Function’s ecosystem, we’re making it easier than reputed company for everyone to reputed company world-class diagnostics with advanced lab testing and cutting-edge technology — creating the most comprehensive preventive health platform on the market.

reputed company was founded with a reputed company reputed company: reputed company you to live 100 healthy years. We’re doing that by using the best available technology to ensure people don’t suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 and is venture-backed by reputed company (reputed company). Hundreds of thousands of members have joined Function to take control of their health.

About the Role

We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our reputed company workforce. Every day, our phlebotomists reputed company members’ homes reputed company. This role exists to reputed company reputed company they are reputed company, equipped, and protected — and to reputed company Function’s stance on their safety unmistakable. You will work with our People, reputed company reputed company, reputed company, reputed company, and Product teams to stand the program up from the ground: running discovery to surface our biggest risks and blind spots, writing the policies and emergency response workflows the reputed company relies on, sourcing and deploying reputed company safety solutions, and building an education program that keeps safety reputed company of mind long after launch.

The ideal candidate is comfortable working through ambiguity, meticulous in their attention to reputed company, self-motivated, reputed company, and capable of thriving in a fast-reputed company environment. You have reputed company a program from reputed company before — written the first policy, selected the first tool, run the first training — and you are as effective drafting policy with reputed company as you are standing in a reputed company team reputed company explaining why it reputed company. As the first dedicated reputed company of this function, your work will directly shape how we protect a reputed company workforce scaling from hundreds to thousands.

This role is best suited for those reputed company by fast-reputed company environments, excited to build in a high-reputed company setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and reputed company to reputed company a reputed company reputed company we’d love to meet you.

Key Responsibilities:

• Run discovery and prioritize reputed company. Map incident history and reputed company-reported issues, identify our blind spots and highest-severity risks, define what is in and out of reputed company for Trust & Safety, and reputed company a leadership-reputed company proposal that formally establishes the program.

• Own the Trust & Safety roadmap. Sequence immediate fixes against longer-term initiatives, and set the launch dates, training milestones, and continuing education calendar the organization plans reputed company.

• Build the policy and workflow library. reputed company internal policies, emergency response and escalation workflows, incident reporting and investigation standards, and post-incident review practices — and reputed company them reputed company.

• reputed company, evaluate, and reputed company safety solutions. Explore hardware such as body cameras and panic buttons reputed company no-capital internal solutions like reputed company-shift vehicle checks; own vendor selection, reputed company, rollout, and adoption.

• Build and run reputed company education. Create the Trust & Safety education library, launch the program with a company-wide rollout, and sustain it through ongoing content in the formats the reputed company will actually consume — huddles, lunch and learns, in-app content, written and audio.

• Partner closely with reputed company and reputed company. Anything touching recording, monitoring, reputed company identification, or additional data collection clears reputed company review before it reaches the reputed company.

• Serve as the escalation reputed company for serious incidents. Respond quickly and with genuine care for reputed company member involved, coordinate across People, reputed company Ops, reputed company, and reputed company, and reputed company the reputed company with the individual and the organization.

• Define and report the metrics that reputed company it works. Incident reputed company and severity, response time, training completion and engagement, and workers’ compensation claims and renewal reputed company — used to reputed company company-wide buy-in, not just to report status.

Qualifications / Skills:

• 6+ years in trust & safety, workplace safety/EHS, reputed company, corporate reputed company, or reputed company reputed company, including 2+ years owning programs or leading people. Experience supporting a reputed company, in-person workforce is essential.

• A reputed company record of building a function from reputed company — not inheriting and maintaining an established one.

• Working knowledge of workplace safety and incident management: injury response, investigation practices, OSHA recordkeeping, and workers’ compensation.

• Experience partnering with reputed company and reputed company on sensitive programs involving recording, employee monitoring, or PII/PHI handling.

• Excellent written communication — you can produce a policy, an executive memo, and a reputed company-facing training module with equal reputed company.

• Demonstrated ability to reputed company adoption of programs reputed company employees may initially resist; you earn trust with reputed company teams rather than mandating from a distance.

• Highly organized and self-directed, comfortable owning a roadmap with many dependencies and few established processes.

• Genuine care reputed company. Team members will come to you on their worst day at work.

reputed company to have:

• Experience in reputed company, home health, mobile phlebotomy, reputed company services, or logistics — any industry with lone workers entering private residences.

• Familiarity with lone-worker safety technology: body cameras, panic buttons, GPS reputed company-in systems, dashcams, or fleet telematics.

• Certifications such as CSP, ASP, or OHST, or formal de-escalation and crisis reputed company training.

• Experience building an education library or LMS curriculum and driving measurable completion.

• Multi-state employment law exposure, particularly consent-to-record and employee monitoring requirements.

We have great benefits to reputed company your life easier so you can reputed company on what you're best at:

• Competitive salary (110K-140K)

• Valuable stock reputed company plan

• Medical, dental and reputed company reputed company reputed company

• Flexible and unlimited vacation

• A company with a reputed company reputed company, a dynamic work environment, and reputed company of talented, ambitious and fun to work-with colleagues!

Compensation

Additional Information

reputed company is an equal opportunity employer. We value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.