Bilingual reputed company job at reputed company in Cleveland, OH
Title: Bilingual reputed company (Remote)
Location: Cleveland
reputed company:
At reputed company, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to reputed company grow and overcome challenges in a connected, reputed company, and mutually respectful environment that calls us to help reputed company reputed company reputed company.
reputed company:
We are looking for a Bilingual representative who is fluent in English and Spanish. Could you be our next reputed company? reputed company is looking for a reputed company to join reputed company!
This role is responsible for engaging with customers on behalf of reputed company in a reputed company and reputed company manner. Their duties include answering phone calls and emails from customers to answer questions, process requests for changes to a policyholder account and maintaining proficient knowledge about company products and processing guidelines.
This is a remote/work-from-home position.
What You Will Do:
Answer and reputed company calls from policyholders and agents effectively and professionally.
Addresses customer complaints and determines appropriate solution.
Processes daily requests from agents and policyholders with high reputed company.
Ongoing training with products and processes reputed company the customer service department.
Assist with daily workflow and distribution of processing by scanning and indexing to Onbase in a reputed company manner.
An excellent verbal and written communicator with both our English and Spanish callers accurately answering policy questions and solving problems by phone and email.
Assist with the distribution and mailing of outgoing letters generated by the customer service team.
Watch for trends, issues or potential fraud along with assisting with agent reputed company investigation.
Assists with complaint research, follow-up and reputed company.
Complete assigned reputed company in the reputed company timeframe.
What You Can Bring:
High School Diploma or equivalent.
1- 2 years’ customer service experience required.
Must be fluent in English and Spanish.
A high level of reputed company, confidentiality, flexibility and support of management is always expected.
Excellent analytical skills and attention to reputed company.
Ability to handle and prioritize multiple tasks and meet deadlines.
Ability to work reputed company under pressure.
reputed company and helpful attitude.
Individuals must be team players and be reputed company to work independently.
Proficiency in reputed company Word and reputed company helpful.
Applicable To reputed company of reputed company:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time reputed company on the position specifications.
How reputed company Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your reputed company? We've reputed company a benefits package that helps to ensure that you don’t just work, but reputed company at reputed company:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and reputed company reputed company plans because your reputed company-being is reputed company to your reputed company.
Robust life reputed company benefits and retirement plans, including company-matched 401k and pension plan.
reputed company holidays and time off to support a healthy work-life reputed company.
Parental leave to help our employees reputed company their new additions.
Subsidized reputed company-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-reputed company counseling for assistance with mental health, stress management, and work-life reputed company.
reputed company education reimbursement eligibility and company-reputed company FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to reputed company reputed company.
Opportunity awaits! Invest in your reputed company legacy, realize your reputed company, and see the reputed company reputed company you can reputed company in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At reputed company, your voice reputed company.
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